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CGH Medical Center

Community hospital and clinic network

Epic Applications Manager - Ancillary

Full-TimeUpdated
$104.5k - $156.8k
Expert
Bachelor's
United States
In Person
IT OperationsEnterprise Applications

About the job

Requirements
  • A bachelor's degree is required.
  • Clinical or healthcare experience is required.
  • The position holder is expected to become certified in at least one application area within three months of Epic corporate training.
Responsibilities
  • Maintain the scope, schedule, and quality of work within the assigned application area or team across current and future systems.
  • Set clear expectations for team members, including defining their work at each phase of projects, upgrades, and maintenance.
  • Work closely with the project director and other project and application managers to coordinate activities.
  • Ensure the business community is engaged in projects and ongoing improvements.
  • Advise and coach team members by providing guidance on project issues, key success factors, and lessons learned.
  • Share with team members the positive effects of innovation and system capabilities.
  • Reinforce the importance of the project with executives and the project director, and provide consistent communication to the project team.
  • Organize resources within the organization.
  • Motivate and show appreciation for the team.
  • Match team member skills to team responsibilities appropriately.
  • Manage the project from an organizational perspective while attending to detailed tasks.
  • Assist as a support contact for the assigned area.
  • Identify and troubleshoot issues.
  • Guide workflow design, system build and testing, and analysis of other technical issues associated with Epic software.
  • Serve as a liaison between organizational needs and Epic staff.
  • Maintain regular communication with Epic representatives, including participating in weekly team meetings.
  • Work with Epic representatives, the organization's business community, and end users to ensure the system meets business needs regarding project deliverables and timelines.
  • Develop an understanding of operational needs to set the direction for the organization's workflows.
  • Participate in training and work with end users.
  • Review project and issue status on an ongoing basis with leadership.
  • Hold weekly communications with team members to discuss deliverables, shared issues, end-user concerns, budget, and upcoming milestones.
  • Own integrated efforts spanning multiple applications, such as Business Continuity Access, Cutover, and Hospital Outpatient Departments.
  • Perform other duties as assigned.
Desired Qualifications
  • Management experience is strongly preferred.

About the company

CGH Medical Center is a community hospital and clinic network based in Sterling, Illinois. It provides inpatient, emergency, surgical, diagnostic, behavioral-health, outpatient, and physician services through the medical center and affiliated clinics. Clinical departments work with laboratory, imaging, pharmacy, facilities, information technology, and administrative teams. Roles include nursing, medicine, allied health, patient access, technical services, operations, and support. The scope is CGH Medical Center and its regional care network. The workforce connects direct patient care with the clinical, technical, and administrative functions required to operate regulated services.

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Simplify Jobs

Simplify's Take

What believers are saying

  • CGH ratified a first union contract on July 15, 2026, reducing workplace uncertainty.
  • Management expanded the cafeteria in May 2026, signaling continued campus investment.
  • CGH plans to buy Rock River Hospice property and restore services after approval.

What critics are saying

  • Labor strife lingered for five years; AFSCME called CGH anti-union in 2026.
  • Illinois labor rulings ordered reinstatement and back pay after illegal retaliation findings.
  • Federal hospice-certification moratorium blocks immediate hospice launch; delays run through late 2026.

What makes CGH Medical Center unique

  • CGH's Sterling network spans main hospital plus nearly 20 satellite locations.
  • Its employee-owned care model faced unionization, then locked first contract in July 2026.
  • CGH acquired physician clinic integration in 2011, strengthening local referral control.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Health Savings Account/Flexible Spending Account
  • Paid Time Off
  • Tuition Reimbursement
  • Gift Shop Discount
  • CGH Day Care Discount
  • CGH Dietary Discount
  • CGH Pharmacy Discount