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Floor & Decor

Multi-channel retailer of hard-surface flooring

Storage Buy Specialist

Checkout & Customer ServiceUpdated on Nov 12
Part-timeHomewood, AL, USAIn-person

About the Job

Requirements

  • One year of retail sales experience is required, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal skills to work with all levels of store management and store associates.
  • Strong computer skills and internet project coordination experience.
  • Ability to exert 30–60 pounds of force occasionally, 20–30 pounds frequently, and up to 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
  • Ability to use hands and fingers to handle or feel; frequently stand, walk, reach, climb or balance, and stoop, kneel, crouch, or crawl.

Responsibilities

  • Call storage buy customers and manage the customer storage audit process.
  • Obtain the customer information required to manage all storage buy orders.
  • Manage storage buy orders to ensure delivery within the 14-day window.
  • Perform daily, weekly, and monthly storage buy audits to ensure order and inventory accuracy, following the Storage Buy Audit standard operating procedure.
  • Deliver customer storage buy orders in the point-of-sale system.
  • Work consistently with the company’s core values.
  • Comply with the company’s safety standard operating procedures for lifting practices.
  • Answer the telephone according to established guidelines.
  • Perform other related duties as directed by management.

About the Company

Floor & Decor

Multi-channel retailer of hard-surface flooring

Floor & Decor operates as a multi-channel retailer focused on hard surface flooring and related accessories. It runs large warehouse-format stores and an e-commerce site, offering tile, wood, laminate, vinyl, and natural stone to DIY homeowners, professional installers, and commercial customers. The company sources directly from manufacturers, bypassing traditional distributors to offer competitive prices and a wide in-stock selection, while also providing services like free design consultations and professional installation partnerships. Its goal is to expand to more than 500 stores in the United States and grow its omnichannel presence to reach a broad customer base.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Atlanta, GA
Founded
2000

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