Account Manager
TikTok
Account Manager
TikTok
Short-form video platform with ads
About the Team: In this role, you will be responsible for developing and scaling the Electronics category by building a high-performing team, identifying key sub-categories, and driving growth through merchant acquisition, incubation, and performance management. You will work cross-functionally to define and execute a competitive category strategy that drives sales, enhances customer experience, and strengthens market positioning. Roles & Responsibilities: - Build and maintain strong relationships with merchants and brands. - Negotiate commercial deals and secure participation in campaigns and seasonal events. - Identify growth opportunities and develop Joint Business Plans (JBPs) aligned with merchants' short- and long-term goals. - Monitor and improve seller performance metrics, including cancellation rate, return rate, shipping lead time, and overall customer satisfaction. - Manage merchants through scalable incubation programs, tools, and platform initiatives. - Drive GMV growth and strengthen merchant performance on the platform. Requirements
Minimum Qualification(s): - Bachelor's degree or above. - 3+ years of experience in relevant categories. - Strong network with brands and major merchants. - Familiarity with social media and e-Commerce ecosystems. - Intermediate-level speaking proficiency in Mandarin, as this role will manage Chinese sellers and use Mandarin as one of the primary languages Preferred Qualification(s): - Experience in Electronics category. - Strong negotiation and stakeholder management skills. - Analytical and logical problem-solving ability. - Good understanding of the electronics industry. - Ability to collaborate across teams and adapt to a fast-changing environment.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is a short-form mobile video platform that lets people create, discover, and share quick videos. Users upload vertical clips, edit them with built-in tools, and browse a personalized feed powered by an algorithm that highlights relevant content. Advertisers can use in-feed ads, branded hashtags, and the Business Center to plan and measure campaigns, making it easy for brands to reach a global audience. Its goal is to inspire creativity and bring joy by helping people express themselves and by connecting brands with a wide audience.
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