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Thermo Fisher Scientific

Makes lab instruments, reagents and supplies

IDD Key Account Manager

Account ManagementConfirmed live in the last 24 hours
Full-timeOsaka, JapanNo salary listedHybrid

About the Job

Requirements

  • At least 5 years of sales experience in the medical industry.
  • Basic knowledge of the clinical testing and medical industries.
  • Communication skills needed to build good customer relationships and conduct discussions and negotiations.
  • Ability to accurately understand customer needs and challenges, coordinate them with company policies and proposed offerings, and advance concrete proposals and initiatives.
  • A strong sense of responsibility for achieving sales targets and a proactive, motivated approach to work.

Responsibilities

  • Manage multiple major customers among the IDD division’s top 10 revenue-generating accounts and lead overall sales activities for them.
  • Build, maintain, and strengthen relationships with major customers, primarily large testing centers, to drive continued sales growth.
  • Identify customer needs and challenges and propose suitable products and solutions.
  • Manage major customers with high impact on the division, covering sales at a scale comparable to a Key Account Manager.
  • Drive sales activities to achieve the team’s annual operating plan and maximize revenue.
  • Advise and support teammates’ sales activities with mid-sized and large testing centers, core hospitals, health-screening facilities, and research institutions, using personal experience and expertise.
  • Accompany teammates on customer visits as needed and support customer proposals and problem resolution.
  • Share knowledge and successful practices within the team to improve sales capability.
  • Analyze market trends and customer needs in the assigned area and prepare sales forecasts by product and facility.
  • Contribute to the development and execution of appropriate sales strategies and tactics based on market analysis and sales performance.
  • Participate actively in weekly sales, forecast, account review, and initiative review meetings.
  • Share field-level market and customer information and improvement proposals to support sales managers’ decisions and business operations.
  • Expand sales of medical devices and testing reagents for allergy and autoimmune disease applications to testing centers and core hospitals.
  • Strengthen customer relationships and propose products to increase the company’s market presence.
  • Develop new customers among clinics in allergy-related specialties and expand sales of screening reagents to existing customers.

Desired Qualifications

  • Sales experience with core hospitals or testing centers.
  • Account-management experience with large or strategic customers.
  • Experience developing sales strategies, managing sales forecasts, and supporting teammates’ sales activities.
  • Knowledge or experience in allergy or autoimmune disease fields, clinical testing equipment, or testing reagents.

About the Company

Thermo Fisher Scientific

Makes lab instruments, reagents and supplies

Thermo Fisher Scientific makes and sells the instruments, chemicals, consumables and lab services that drug companies, hospitals, universities and industrial labs use for research, testing and production. Its products cover work from gene sequencing and protein analysis to diagnostic tests and lab freezers, and its distribution arm ships supplies to labs worldwide. Drug developers also hire it to run clinical trials and to manufacture medicines under contract. It earns money from consumables that labs buy again and again, along with instrument sales, service contracts and outsourcing fees. The company traces its roots to Thermo Electron, founded in 1956, which merged with Fisher Scientific in 2006, and it is based in Waltham, Massachusetts.

Company size
10,001+
Company stage
IPO
Headquarters
Waltham, MA
Founded
1956

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