Data Center Asset & Documentation Technical Coordinator - Field Engineering

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Data Center Field Engineering Team is the engineering owner for the lifecycle of AWS data centers. This includes supporting new designs/innovations through data center end-of-life, with a focus on root cause analysis of failures, capacity and availability improvement, and optimization of the existing fleet.

As a Data Center Asset & Documentation Coordinator, you are highly organized, detail-oriented, and an effective communicator, both written and verbally. This role requires both effective contributions as well as the ability to work within multi-disciplinary teams. The scope of this role will include but not limited to owning the process from start to finish with deploying the MBOMs (Manufacturer Bill of Materials) in PLM (Product Lifecycle Management) systems. Review engineering/asset documents to extract and input parts list in internal templates and systems; maintain accuracy for reporting and extraction in the event of large scale events. As part of the global FE Portfolio team, you will help drive global processes and document development. This role acts as the gatekeeper for mission critical data in PLM, responsible for the accuracy and reports produced in PLM through MBOMs.

You will work closely with Field Engineers, operations staff, and cross-functional partners to ensure that asset and spare part documentation is accurate and usable. You must be skilled at asking relevant questions, gaining alignment from the right stakeholders, and driving clarity when information is missing or incorrect. You must possess strong organizational skills, and the ability to build effective working relationships across teams.

Key job responsibilities
The Data Center Asset & Documentation Tech Coordinator will be responsible for setup and maintaining site asset and spare parts data through MBOMs. They will work to ensure that asset and spare part details are captured to match the digital record. They will work with corresponding teams (FE and Ops) to align and maintain the data in PLM systems. They will proactively perform routine data scrubs, identify and correct any anomalies, while continuously looking for ways to automate and enhance processes. They will also work with developers/TPMs to incorporate AI solutions to improve process efficiency and speed.


About the team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

- 1+ years of technical program management experience
- Knowledge of MS-Office tools including Word, Excel, PowerPoint and Visio
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
- Experience in data center engineering or operations, or experience in a data center or other critical environment

Preferred Qualifications

- 1+ years building BOMs in Product Lifecycle Management application

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.