After-Sales Service Technician Intern
About the job
- Preparing a BTS SIO option SISR (IT services for organizations, systems and network infrastructure solution) or equivalent as part of a one- or two-year apprenticeship.
- Strong interpersonal, oral and written communication skills and a service orientation.
- Curiosity, proactivity, and willingness to take initiative.
- Comfort using computer tools, including Excel, PowerPoint, Word, Windows, and iOS.
- Identify hardware and software failures on computers running Windows, Linux, or macOS.
- Replace defective components, including motherboards, RAM, hard drives, and screens.
- Reinstall and configure operating systems and software.
- Handle customer requests in the workshop or at customer locations.
- Track after-sales service tickets using management software such as GLPI or Zendesk.
- Write service intervention reports.
- Advise customers on good usage practices.
- Monitor new hardware and software technologies.
- Order spare parts as needed.
- Manage equipment under warranty.
About the company
Galileo Global Education operates an international higher-education group that offers programs in applied arts, design, communication, and management through a network of 54 schools across 91 campuses in 13 countries. Students enroll at partner schools and campuses where practical, career-oriented curricula, hands-on training, internships, and industry connections help prepare them for the workforce; tuition and related services fund these programs. The company differentiates itself with a broad international footprint and a portfolio of branded, prestigious institutions that deliver consistent curricula and documented job placement outcomes across multiple countries. Its goal is to provide accessible, career-focused higher education across creative and management fields by leveraging its international network to offer recognized credentials and strong post-graduation employment prospects.
Company Size
10,001+
Company Stage
Acquired
Total Funding
N/A
Headquarters
Paris, France
Founded
2007
Get referred to Galileo Global Education
See people who can refer or advise you
Simplify's Take
What believers are saying
- Fiscal 2025 revenue rose 12% to €1.42 billion, with EBITDA reaching €350 million.
- S&P expects fiscal 2026 EBITDA near €400 million, driven by international schools and efficiencies.
- June 2026 campus openings in Paris and Dakar strengthen student experience and recruiting momentum.
What critics are saying
- S&P flagged French enrollment weakness, apprenticeship reform pressure, and EM Lyon admission tightening in 2025.
- 2025 investigation alleged student overcharging, staff burnout, and profit pressure across Galileo schools.
- Dependence on tuition and France exposes Galileo to existential enrollment shocks if reputation erodes.
What makes Galileo Global Education unique
- Galileo owns 54 schools across 91 campuses, spanning 13 countries and multiple disciplines.
- Paris campus expansion and Bercy headquarters consolidation signal operational scale and brand reinforcement.
- AKAD acquisition and international schools diversify revenue beyond France’s weaker higher-education market.
Help us improve and share your feedback! Did you find this helpful?
Benefits
- Health Insurance
- Meal Benefits
- Commuter Benefits