Full-Time
Advertiser Success Account Manager
Posted on 3/24/2024
Grocery technology and online delivery services
Mid
Remote in USA
- Undergraduate college degree (BA/BS) required
- 3+ years of similar work experience
- Proven track record of building strong customer relationships
- Knowledge of paid search, display, account management, ad serving, CPG or e-commerce
- Intermediate skills with Microsoft Excel, Google Drive (GMail, Docs, Sheets and Slides)
- Ability to work independently, manage multiple priorities and take initiative in a high paced environment
- Succeeds in an external facing role, confidently communicates with advertisers and key stakeholders
- High attention to detail, exceptional organizational skills and creative problem solver
- Collaborate with the Sales Team to build trusted CPG relationships
- Serve as the main point of contact for all pre and post sale activities including media planning, campaign reporting, optimization and performance
- Create media plans matching partner goals and provide ad product offerings to partners
- Provide weekly reports to advertisers with sound optimizations to improve campaign performance and achieve advertisers’ KPI
- Lead CPG cadence calls to present campaign and category insights with a data-driven approach; use data to tell stories to show the impact of ad campaigns
- Present compelling category and advertiser-specific business trends and insights
- Proactively pitch cross-sell and upsell opportunities to advertisers
- Be a partner advocate during pilots and internal cross-functional feedback sessions
- Compile campaign wrap reports owing follow-up and actionable takeaways
- Partner with cross-functional teams and spearhead the creation of the Quarterly Business Review; present campaign insights to CPG advertisers with an analytical mindset
- Develop a deep understanding of Instacart’s evolving full-funnel advertising suite and strategy
- Actively participate in gap-to-goal planning and manage quota over multiple business units
Instacart is an exemplary employer in the grocery technology sector, offering cutting-edge e-commerce solutions and a robust platform that smooths out online shopping, delivery, and pickup from an extensive store network. The company's focus on digital transformation and health-conscious tools not only demonstrates a commitment to innovation but also highlights its leadership in promoting healthier living and nutrition security. This makes it a dynamic and purposeful place to work, fostering both personal growth and professional development in a forward-thinking environment.
Company Stage
Series H
Total Funding
$2.5B
Headquarters
San Francisco, California
Founded
2012
6 month growth
↑ 4%1 year growth
↑ 12%2 year growth
↑ 29%Benefits
Go far together
Grow the pie
Roll up your sleeves
Put it all on the table
Serve generously