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PENN Entertainment

Operates casinos, racetracks, and online betting

Steward Supervisor

Culinary & Kitchen ProductionPosted on Nov 13
Full-timeJackpot, NV, USAIn-person

About the Job

Requirements

  • General knowledge of Microsoft Word, Excel, and Outlook is preferred.
  • Two years of experience in stewarding, kitchen maintenance, kitchen operations, or a similar area is preferred.
  • Knowledge of food and beverage service operations is preferred.
  • Excellent communication and guest service skills are required, along with a friendly, outgoing, service-oriented personality.
  • Ability to work nights, weekends, and holidays is required.

Responsibilities

  • Provide general and indirect supervision to stewarding staff while overseeing departmental organization, cleaning schedules, and sanitation standards.
  • Ensure efficient and profitable operation of stewarding outlets, continuously improve sanitation quality and equipment standards, oversee and train stewards, and verify daily assignments through kitchen walk-throughs.
  • Ensure sanitation standards and cleanliness in all kitchen areas.
  • Clean and sanitize kitchen areas and operate the dishwashing machine safely.
  • Coach and counsel team members, track attendance, verify payroll, and schedule according to business levels; ensure organization, sanitation, and operating costs align with food and beverage goals and objectives.
  • Maintain organization, including proper rack stacking, silver presoaking, and dish machine operation.
  • Ensure proper setup, breakdown, and maintenance of special events.
  • Wash pots, pans, and traps; maintain tidy work and equipment-storage areas; wash, rinse, and sanitize dishware and utensils.
  • Perform special cleaning projects as assigned.
  • Train new stewards as required.
  • Clean ovens, hoods, filters, drains, hot boxes, steam tables, flat boxes, and ceiling vents according to schedule or chef instructions.
  • Sweep and mop floors, keep floors clean and dry, and immediately clean wet spills.
  • Provide guests with information about My Choice benefits, property amenities, and marketing programs.
  • Operate dish machines according to company and manufacturer specifications.
  • Use proper measurements of detergent and sanitizer in the dish machine.
  • Restock dishes, glassware, utensils, pots, and pans; remove garbage; and break down, clean, and sanitize the dish machine at the end of a shift.
  • Make timely decisions in response to departmental and employee needs.
  • Keep dish and other storage areas clean and organized.
  • Staff, schedule, evaluate, train, develop, and monitor team members; recommend wage increases, promotions, demotions, discipline, and other employment actions.
  • Assist with banquet setup, cleanup, and service while working with the banquet manager and staff.
  • Perform related duties and responsibilities as required.

Desired Qualifications

  • High school diploma or equivalent is preferred.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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