Experience in office administration, office coordination, or a similar support role; professional services experience is a bonus but not essential.
Confidence using Microsoft Office, especially Excel, and willingness to learn new systems, or familiarity with billing, work in progress, or practice management software.
Ability to handle confidential human resources and financial information with discretion and care.
Strong organisation and ability to juggle competing priorities while staying composed during busy periods.
Warm and professional communication in person, on the phone, and in writing.
Attention to detail and proactive ownership of work.
Responsibilities
Keep the Dublin office running by looking after facilities, supplies, and front-of-house.
Own onboarding for Fibre, support colleagues in using it, and serve as the point of contact for questions.
Support billing and work in progress, follow up on aged debt, and prepare management reports.
Welcome new starters and coordinate the arrangements for their first days, including setup and human resources administration.
Manage holiday and absence records and day-to-day people administration, keeping records accurate and current.
Monitor mandatory training and compliance requirements, remind colleagues, and flag gaps.
Act as the link between the Dublin office and Group teams, escalating office issues and following them through to resolution.
Desired Qualifications
Professional services experience.
At DJH, our team is at the heart of everything we achieve. And no matter how much we grow, looking after them will always be our #1 priority. We come in all shapes and sizes, with different qualities, experience and knowledge. Together, our differences create balance. And that is our superpower.
By joining DJH we’ll be with you at every step, as you grow and develop and build a fantastic career. Together, we’ll achieve great things.
As our Office Manager, you'll take ownership of the activities that keep our Dublin office ticking, from the practical to the people side of things. You'll be the first friendly face for visitors, a trusted point of contact for colleagues and the link between our Dublin office and the wider Group. It's a varied role where no two days look the same, and where your organisation and initiative will make a real difference.
In this role, you'll:
Keep our Dublin office running like clockwork - looking after facilities, supplies and front-of-house, so every colleague and visitor feels looked after from the moment they walk in
Become our Fibre champion - owning onboarding, supporting colleagues to get the most from it, and being the go-to person for questions
Support the team with billing and WIP, chase aged debt with a friendly but firm approach, and run management reports that help the office make good decisions
Welcome new starters and coordinate everything that makes their first days smooth, from set-up to HR administration
Look after holidays, absences and day-to-day people administration, keeping records accurate and up to date
Keep a close eye on mandatory training and compliance requirements, nudging colleagues and flagging gaps before they become issues
Be the vital link between the Dublin office and our Group teams, escalating office issues to the right people and following them through to resolution
Hungry for a new challenge, you'll:
Have experience in an office administration, office coordinator or similar support role (professional services experience is a bonus, but not essential)
Be a natural organiser who can juggle competing priorities and keep a cool head when things get busy
Be confident with Microsoft Office, especially Excel, and happy to learn new systems – or already familiar with billing, WIP or practice management software
Communicate brilliantly, in person, on the phone and in writing, with a warm and professional manner
Be comfortable handling confidential information, such as HR and financial data, with discretion and care
Have a keen eye for detail and take pride in getting the small things right
Be proactive, take ownership and enjoy being the person people turn to