Quality Specialist

To ensure consistent, compliant, and continuously improving rod guide application processes by administering the Quality Management System, conducting audits, analyzing quality data, supporting sample testing, and partnering with Operations to resolve issues and meet customer requirements.

• High School diploma required; some college preferred but not required

• Minimum 3 years quality assurance and / or industry experience is preferred

• Strong MS Office with Word, Excel, and PowerPoint required

• Familiar with ISO 9001 Quality Management System Standard

• Can lift 50 lb 

  Travel Requirements:

• This position requires domestic and international travel to NOV plant facilities and other business locations as needed. Candidates must be willing and able to travel domestically and internationally and meet applicable business-travel documentation and entry requirements.

Administer and support the Quality Management System for Rod Guide applications, including controlled records, metrics, corrective actions, and preventive actions 

Perform internal quality-management-system audits at assigned plant facilities; document findings, communicate results, and track actions through closure.

Identify opportunities to automate recurring quality reports and improve the accuracy, timeliness, and usability of quality data

Responsible for coating and rod guide sample program through testing, analysis and reporting 

Support technical training and quality-control activities that improve process consistency and customer requirements compliance

Provide technical support and information to Quality Coordinators, Operations, and other cross-functional partners without direct personnel-management responsibility unless separately assigned

Facilitate problem-solving and corrective/preventive-action activities using appropriate quality tools and data

Support quality assurance data entry, metric reporting, trend analysis, and Power BI dashboards or equivalent reporting tools 

Demonstrate leadership and facilitation capabilities

Strong written, oral and presentation communication 

Other technical assignments as determined necessary by the Director Coating Quality