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St. Luke's University Health Network

Regional academic health network

Human Resources Coordinator - Executive Support

Executive SupportPosted on Nov 12
Full-timeAllentown, PA, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Demonstrated ability to provide administrative support and coordinate calendars, meetings, projects, deadlines, and recurring business activities.
  • Strong organizational and project-management skills, including developing work plans, coordinating stakeholders, managing milestones and dependencies, resolving issues, and driving deliverables to completion while balancing multiple priorities with attention to detail.
  • Proficiency in Microsoft Outlook, Word, PowerPoint, and Excel, with the ability to prepare polished presentations, maintain trackers, and use collaboration and project-tracking tools.
  • Ability to work effectively with leaders and colleagues across the organization.
  • Sound judgment, discretion, and ability to handle confidential, sensitive, and time-critical information.
  • Ability to anticipate needs, take initiative, work independently, adapt to changing priorities, and recognize when escalation is appropriate.
  • Professionalism, accountability, and a strong service orientation, with commitment to administrative support and project execution.
  • Ability to comply with Network and departmental policies regarding employee, patient, and environmental safety, attendance, and dress code, and to follow appropriate reporting requirements.
  • Ability to maintain confidentiality of handled materials and ensure proper release of information.
  • Ability to demonstrate competency in assessment, range of treatment, knowledge of growth and development, and communication appropriate to the age of the patient treated.
  • Ability to meet the stated physical and sensory requirements, including periods of sitting and standing; occasional fingering, handling, twisting, reaching, and lifting, carrying, pushing, or pulling objects up to 50 pounds; and hearing and vision abilities.

Responsibilities

  • Provide executive administrative support to the Chief Human Resources Officer and senior/executive HR leadership team; manage calendars, schedule and prioritize meetings and commitments, and proactively resolve scheduling conflicts.
  • Maintain a network-wide HR calendar of annual processes, recurring deliverables, leadership commitments, and key milestones; communicate deadlines, clarify responsibilities, and follow up to ensure timely completion.
  • Manage assigned HR projects from planning through implementation and closeout under HR leadership direction; define scope, objectives, deliverables, and success measures with project sponsors and maintain work plans, timelines, milestones, assigned owners, and action-item logs.
  • Drive day-to-day project execution by coordinating cross-functional work, monitoring milestones and dependencies, and holding action owners accountable for agreed-upon deadlines; proactively address barriers, recommend solutions, and escalate risks, delays, scope changes, and decisions requiring leadership action.
  • Translate leadership priorities into actionable project plans and provide concise executive summaries and status reports highlighting progress, risks, and decisions needed; facilitate project check-ins, confirm completion of deliverables, and document outcomes, handoffs, and lessons learned.
  • Coordinate meeting logistics and preparation, including invitations, agendas, pre-read materials, technology needs, and follow-up communications for HR leadership and executive meetings.
  • Develop, edit, and organize PowerPoint presentations, reports, correspondence, and leadership communications; collect and consolidate information for executive discussions, workforce updates, and business reviews.
  • Record and distribute meeting minutes, decisions, and action items; track owners and due dates and ensure appropriate follow-up.
  • Reconcile credit card transactions and expense reports, maintain receipts and supporting documentation, and resolve discrepancies in accordance with organizational procedures.
  • Assist with planning and coordinating HR events, leadership retreats, planning sessions, and employee engagement activities, including scheduling, communications, materials, and logistical arrangements.
  • Support annual HR planning, budget timelines, goal-setting, performance cycles, engagement initiatives, and other recurring priorities as assigned.
  • Maintain centralized records and effective organizational systems; identify practical improvements to HR administrative processes, tracking tools, and workflows to strengthen visibility, consistency, efficiency, and continuity.
  • Serve as a coordination point among the Chief Human Resources Officer, HR leadership, and internal stakeholders; build productive relationships, provide responsive service, and safeguard sensitive and confidential information.
  • Exercise initiative and sound judgment in managing competing priorities and resolving routine issues independently; perform other duties and special projects as assigned.
  • Demonstrate the Network’s PCRAFT values during interactions with customers.
  • Demonstrate performance improvement in clinical care/outcomes, customer/service improvement, operational system/process, and safety, as appropriate.
  • Demonstrate financial responsibility and accountability through effective and efficient use of resources in daily procedures, processes, and practices.

Desired Qualifications

  • A bachelor’s degree in business administration, human resources, healthcare administration, or a related field; equivalent relevant experience may be considered.
  • Three or more years of senior-leader-level experience in administrative coordination, executive support, project coordination, human resources, or a related role.
  • Experience supporting senior leaders and managing cross-functional projects or initiatives from planning through implementation, including stakeholder coordination, status reporting, and tracking deliverables through completion.
  • Experience in healthcare or another large, complex organization.

About the Company

St. Luke's University Health Network

Regional academic health network

St. Luke's University Health Network is a nonprofit academic health network serving eastern Pennsylvania and neighboring communities. The network operates hospitals, physician practices, urgent care, outpatient centers, home health, research, and health-professions education. It serves patients, families, clinicians, students, researchers, and communities across its regional footprint. Its operating model centers on integrated care, education, and research supported by systemwide clinical, technology, facilities, and administrative functions. Teams work across nursing, physicians, allied health, research, education, technology, facilities, administration, and patient access. Teams support coordinated daily delivery.

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