Facilities, Technical Services Specialist - Workplace Services
No salary listed
Mid
Bachelor's, Associate's
Gurugram, Haryana, India
In Person
Facilities OperationsFacilities Management
About the job
Requirements
- A graduate qualification is required; Commerce is preferred, along with a Diploma or ITI in Electrical or Mechanical.
- Basic knowledge of electrical systems, plumbing, and office maintenance is required.
- Four to six years of experience in facilities or technical services is required.
- Experience handling repair and maintenance activities, maintenance tracking, and preventive planned maintenance is required.
- Exposure to multi-skilled technician or team coordination is required.
- Good knowledge of Microsoft Excel and Power BI is required.
- Very good command of English is required.
Responsibilities
- Support operation and maintenance of electrical systems, including low-tension panels, UPS, DG, and lighting; HVAC systems, including PAC and AHU; plumbing systems, including water supply, drainage, and fixtures; and fire safety systems, including hydrants, alarms, and extinguishers.
- Execute and track repair and maintenance activities.
- Assist in breakdown handling and coordinate with vendors for quick resolution.
- Maintain daily maintenance logs and checklists.
- Prepare and track a 52-week maintenance calendar for all technical systems.
- Ensure execution of preventive planned maintenance and daily, weekly, and monthly maintenance activities.
- Maintain records of completed versus planned tasks, downtime, and issue logs.
- Share regular updates with the reporting manager.
- Allocate daily tasks to multi-skilled technicians, monitor and track their daily activities, plan shifts and manpower allocation, ensure adequate staffing, and follow up on task completion and productivity.
- Ensure smooth day-to-day facility functioning; coordinate with housekeeping, pantry, and security teams; support office layout changes, seating adjustments, and small setups; and ensure workplace cleanliness, hygiene, and upkeep.
- Coordinate with vendors for routine services and breakdowns, track service delivery, follow up for closure, report service-level agreement deviations to the manager, and assist in invoice verification and documentation.
- Track daily material usage for maintenance activities, maintain stock records and inventory levels, ensure availability of critical spares and consumables, coordinate procurement of required materials, and prevent wastage through optimal usage.
- Support maintenance cost-saving initiatives, track consumption, identify cost-reduction opportunities, and ensure efficient use of materials and resources.
- Act as the first point of contact for facility-related issues, ensure timely logging and closure of complaints, and support employee comfort, including lighting, air conditioning, and seating.
- Maintain maintenance, compliance, and audit records; support basic safety checks and audit preparation.
- Maintain Excel MIS reports, including maintenance, technician activity, and material consumption trackers, and share daily or weekly updates with the reporting manager.
Desired Qualifications
- A Commerce graduate qualification is preferred.
About the company
R1 RCM provides revenue cycle management solutions for healthcare providers, helping hospitals, health systems, and physician groups manage patient service revenue from registration to denials. It uses technology and automation to streamline front-end, middle, and back-end workflows, aiming to reduce costs and increase net patient revenue while improving the patient experience. The company differentiates by offering end-to-end RCM across the full revenue cycle under long-term contracts with performance-based incentives, consolidating vendors and enabling data-driven insights. Its goal is to reduce administrative waste and improve financial performance so providers can focus more on patient care.
Company Size
10,001+
Company Stage
IPO
Headquarters
Murray, Utah
Founded
2003
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Simplify's Take
What believers are saying
- UF Health selected R1 in September 2026, validating Phare OS with a flagship system.
- Hyderabad headcount is growing strongly through 2026, expanding delivery capacity and margin leverage.
- June 2026 CIO hire Eric Tagliere signals serious AI investment and enterprise modernization.
What critics are saying
- April 2026 breach exposed billing, insurance, and diagnosis data; OCR scrutiny follows.
- R1CM remains dependent on hospital contracts; any UF Health or top-system churn hurts hard.
- Phare OS promises real-time adjudication; failure to prove ROI by 2027 weakens the platform narrative.
What makes R1 RCM unique
- Phare OS unifies prior auth, coding, denials, and collections across 95 top-100 systems.
- R1's 600 million annual payer transactions make payer-intelligence feedback loops hard to copy.
- Humata acquisition deepens agentic AI before-bill automation and real-time payer-provider collaboration.
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Benefits
- Performance Bonus
- Professional Development Budget