Exponent Energy

Rapid EV charging hardware and packs

Fleet Manager - Assets

Inventory ManagementConfirmed live in the last 24 hours

Full-timeDelhi, IndiaNo salary listed

About the Job

Requirements

A Diploma, B.E., or B.Tech in Automobile, Mechanical, or Electrical Engineering is required.
Past experience in after-sales operations and customer support is required; 7–10 years of experience is specified.
Structured problem-solving, attention to detail, and a customer-first attitude are required.
Knowledge of electric vehicles, charging-station deployment, and logistics is required.
Data analytics skills and comfort working with Microsoft Excel are required.
A positive attitude, empathy toward customers, and resilience in responding to setbacks are required.

Responsibilities

Manage asset inventory records in systems and on the ground.
Coordinate asset deployment and recovery with the business team.
Manage after-sales business deliverables and key performance indicators, including uptime, costs, and quality.
Manage asset compliance, including insurance, fitness-certificate renewals, and challans.
Manage original equipment manufacturer interactions concerning product technical issues, parts, and warranties.
Manage service engineers, technicians, and service teams.
Monitor service campaigns, product recalls, and retrofit activities as necessary.
Manage business relationships with partners across the value chain, from business clients to original equipment manufacturers and external stakeholders such as insurance and finance companies.
Ensure a seamless service experience for clients and resolve service issues efficiently.
Collaborate with relevant teams to ensure customer satisfaction and resolve issues.
Ensure smooth ground operations for assets and after-sales support and help provide customers with a seamless experience.

Desired Qualifications

Electric-vehicle experience is preferred.
Cross-functional experience in service or technical roles is a bonus.

Fleet Manager - Assets (NCR)

Exponent Energy · Delhi, India · Full-time · Posted 2025-12-03

Workplace: on_site

Department: Operations

Description

You’ll be working with the Assets and Service team from multiple locations. This is an on-field position at locations outside of Delhi NCR

This team has an infectious passion to build operations from the ground up and ensure customers have a seamless experience. They help deliver the promised experience to our Customers for respective businesses and bring alive the proposition of Exponent Enabled Rapid Charging so that our customers benefit from 15-minute rapid charging at all times.

Our philosophy: Break. Believe. Build
Break stuff. Break assumptions. Break the thumb rule.
Believe in the team. Believe in the process. Believe through failures.
Build fast. Build passionately. Build to simplify.

What you will do:

You will ensure the smooth running of ground operations for Exponent Assets & After Sales Support and help the customers have a seamless, hassle-free experience,, to relationship management, you will play a critical role in the team.

Asset management & After Sales Support

Asset inventory records management in Systems & on Ground.
Asset Deployment & Recovery in coordination with the Business team.
After Sales support -Business Deliverables & KPIs management (Uptime / Costs / Quality)
Asset compliance management - Insurance / FC renewals / Challans etc
OEM interaction management on Product technical issues / Parts / Warranty etc
Team management with SE, Technicians, Service teams.
Monitor service campaigns, product recalls, and retro-fitment activities as necessary.
Business Relationship management - with business partners across the value chain - Business clients to OEMs & External Stake holders like Insurance / Finance Cos & others.

Resolving Basic Service Issues

Ensuring Seamless service experience with Clients with agility.
Collaborating with relevant teams to ensure customer satisfaction and issue resolution.

Requirements

The ideal candidate requires:

Diploma / B.E. / B.Tech in Automobile, Mechanical, or Electrical Engineering
Past experience in After Sales Operations and customer support (EV experience preferred) 7-10 years
Structured problem-solving, detail-oriented, and customer-first attitude
Market knowledge (EVs, Charging station deployment, Logistics)
Data analytics skills / should be comfortable working with MS Excel. Should have the intuition to use data effectively.
Cross functional experience in Service / Technical roles in previous experience is a bonus

What matters:

The penchant to solving problems and working towards a solution
Empathy towards customers
A positive attitude
Resilient attitude to bounce back after failing

About Us

Exponent simplifies energy for EVs.

Co-founded by Arun Vinayak (Ather Energy's Founding Partner & Former Chief Product Officer) and Sanjay Byalal (Former hardware strategic sourcing and cell strategy lead, Ather and Former Supply Chain Lead, HUL), Exponent focuses on solving two sides of the energy problem by building the e^pump (charging station) and e^pack (battery pack) which together unlock 15-min rapid charging

The 150+ strong team of passionate builders have a ton of EV experience and are currently looking for more builders to join one of the best EV teams in India to build & scale Exponent.

Apply

Apply at Exponent Energy

About the Company

Exponent Energy

Rapid EV charging hardware and packs

Exponent Energy provides rapid charging for electric vehicles by integrating a specialized battery pack (e^pack), a charging station (e^pump), and a charging connector (e^plug). It works by equipping vehicles with the e^pack and using the e^pump/e^plug for a full charge in about 15 minutes, while building a network of its own charging stations starting in Bangalore. The company differentiates itself by delivering both the battery technology and the charging infrastructure, and by targeting commercial vehicles to minimize downtime. Its goal is to create a nationwide rapid-charging ecosystem in India that lowers downtime for fleets and grows through OEM partnerships and an expanding charging network.

Company size: 201-500
Company stage: Late Stage VC
Total funding: $65.5M
Headquarters: Bengaluru, India
Founded: 2020

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