Partner Service Agent
Updated on 3/26/2024
Deliveroo

5,001-10,000 employees

Online platform for restaurant and grocery delivery service
Company Overview
Deliveroo stands out as a leading food delivery service, partnering with approximately 176,000 restaurants and grocery outlets, and employing around 150,000 riders worldwide to ensure a seamless and efficient delivery experience. The company's competitive edge lies in its real-time tracking feature, allowing customers to monitor their orders, and its attractive discounts and perks, which enhance customer satisfaction and loyalty. Additionally, Deliveroo's commitment to flexibility and work-life balance for its riders, coupled with its corporate food solutions and gift card offerings, demonstrate its adaptability and focus on meeting diverse customer needs.
Consumer Goods

Company Stage

Series H

Total Funding

$2.2B

Founded

2013

Headquarters

, United Kingdom

Growth & Insights
Headcount

6 month growth

2%

1 year growth

4%

2 year growth

12%
Locations
Manchester, UK
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
CategoriesNew
Customer Success & Support
Customer Success
Customer Support
Requirements
  • Clear verbal and written communication skills
  • Experience supporting customers
  • Organized and open approach
  • Desire for growth and development
Responsibilities
  • Supporting partners with queries through calls and emails
  • Using different systems daily
  • Working towards targets for providing the best service
  • Reporting to Partner Service Team Leaders