Nursing Academic Advisor/Success Coach

About Stepful:

Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers.

Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most.

Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more.

Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT. We were named the #1 EdTech company in the U.S. by TIME for 2025.

Our values:

We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values:

• Care first: We do whatever it takes for our students to succeed.

• Learn quickly: We test, learn with data, and iterate.

• Build together: We win when we rely on each other.

• Own it: We show up, take initiative, and show pride.

The opportunity:

The Nursing Academic Advisor/Success Coach will play a critical role in supporting LPN students throughout their hybrid nursing program, serving as a consistent source of academic guidance, accountability, and encouragement from enrollment through program completion. This role will build strong relationships with students, proactively identify barriers to success, and partner closely with the Nursing and Student Success teams to help students stay on track academically and progress toward graduation and NCLEX-PN readiness. Success in this role will be measured in large part by student retention and progression, which will be co-owned by the Nursing Academic Advisor and Director of Nursing.

This is a full-time contract role, 100% remote position with availability required during business hours between 9:00 AM–7:00 PM ET.

What you’ll do:

Student Advising & Support

• Serve as the primary academic support and point of contact for a caseload of LPN students.

• Conduct regular 1:1 meetings to monitor academic progress, address challenges, reinforce expectations, and create actionable success plans.

• Proactively identify students at risk of falling behind and provide timely interventions, accountability, and follow-up.

• Support students with study strategies, test preparation, time management, clinical readiness, and NCLEX-PN preparation.

Student Retention & Collaboration

• Own student retention outcomes in partnership with the Director of Nursing, using student engagement and performance data to inform interventions.

• Partner with Nursing, Clinical, Student Success, and Operations teams to address student needs and remove barriers to progression.

• Maintain accurate documentation of student interactions, progress, interventions, and outcomes.

• Identify trends in student challenges and share insights that can improve the student experience and program outcomes.

What you’ll bring:

• Active, unrestricted LPN/LVN or RN license in good standing.

• Nursing education, advising, student support, mentorship, precepting, or related experience.

• Excellent communication, organization, time management, and relationship-building skills, with the ability to hold students accountable while maintaining a supportive approach.

• Ability to work independently in a fully remote environment and availability to work full-time within 9:00 AM–7:00 PM ET business hours.

Bonus points if:

• Previous experience as nursing faculty, clinical instructor, academic advisor, student success coach, or nursing program coordinator.

• Experience supporting students in an online, hybrid, or competency-based nursing program.

• Experience with NCLEX-PN preparation, remediation, ATI/VATI, or similar nursing education platforms.

• Experience using student performance or engagement data to identify and intervene with at-risk students.

• Experience working in EdTech, healthcare education, or a fast-paced environment.

Interview Process:

• Initial Recruiter Screen – 30-minute conversation focused on background, interest, and role expectations.

• Hiring Manager Interview – Discussion of nursing experience, student support approach, and alignment with the role.

• Cross-Functional (Final) Interview – Conversation with Nursing and/or Student Success team members focused on collaboration and student outcomes.

  • Student Support Scenario – Practical exercise or role-play focused on responding to a challenging student situation.

The hourly rate range for this opportunity is $35/hour - $38/hour. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations.

Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.

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In light of recent hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @stepful.com email address to guide you through our interview process.