Administration Clerk - Emergency Department

Job Description

About The Role

The role Administration Clerk on offer is on a permanent part-time basis and provides comprehensive reception and administrative support. 

Based at the Emergency Department reception desk, you will be the first point of contact for patients and their families. Your duties will include registering patients as they arrive, confirming patient details, processing payments, preparing admission and discharge paperwork, and answering phone and reception enquiries. You will work closely with nurses and doctors to support the day-to-day running of a busy Emergency Department.

Working in the Accident & Emergency Team, the position ensures the efficient day-to-day operation of the service through accurate record keeping, effective communication, and exceptional customer service. The role requires strong organisational skills, attention to detail, and a commitment to maintaining patient confidentiality and compliance with hospital policies and procedures.

About You: 

To be successful in this role you will bring: 

• Previous experience in hospital administration
• Effective communication and interpersonal skills
• Proven ability to work effectively in a team environment and independently as required
• Strong customer service skills
• Strong attention to detail
• Strong keyboard and computer skills using the MS Office programs
• Able to complete tasks within designated timeframes

What’s in it for You:

At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:

• Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
• Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
• Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
• Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
• Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

Why Join Ramsay:

At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:

• Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
• A values-led workplace where you’ll be supported personally and professionally
• A place with flexible, permanent and career-growth opportunities nationwide.

Additional Information

• Must provide or complete a National Police Check conducted within the previous 12 months.
• According to the role, Ramsay may require a Working-With-Children Check and proof of immunisation against infectious diseases.

Apply:

All applications must be lodged online.

Applications close: 17th November 2026

Reference number: JR117360 

Qualifications

Additional Information

Please Note:

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.

Applications made by recruitment agencies will not be considered.