Sales Associate

About the Role

We’re looking for Sales Associates to join our Malbon boutique in Boston, MA!

As the face of the brand on the sales floor, you’ll deliver elevated customer experiences, foster meaningful connections, and bring Malbon’s mission to life in every interaction. You’ll support store operations, assist with merchandising and inventory, and help drive sales while creating an environment that’s welcoming, inspiring, and reflective of our culture.

This is a part-time, in-store role with flexible scheduling, including evenings, weekends, and holidays.

What You'll Do

• Provide a best-in-class customer experience, anticipating needs and building authentic relationships.
• Drive sales results by engaging customers, delivering expert product knowledge, and using effective selling techniques.
• Support store operations including opening/closing responsibilities, inventory management, and visual merchandising.
• Stay current on product knowledge, golf culture, and style trends to inspire and educate customers.
• Collaborate with team members and leadership to meet sales goals and maintain high store standards.
• Represent Malbon as a brand champion inside and outside the store.

What You'll Bring

• Retail or customer-facing experience preferred, ideally in apparel or lifestyle brands.
• Passion for golf with a strong understanding of both the sport and its intersection with culture, fashion, and community.
• Exceptional interpersonal and communication skills, with a customer-first mindset.
• Adaptable and dependable, able to thrive in a fast-paced environment with shifting priorities.
• Flexibility to work evenings, weekends, and holidays.
• Active floor presence, including the ability to stand/walk for extended periods, climb ladders, and lift up to 50 lbs.
• Must be 18+ years of age.

The Malbon Mindset

• Customer-Centric & Hospitality-Driven – Creates genuine connections, anticipates needs, and delivers standout service.
• Adaptable & Entrepreneurial – Thrives in dynamic environments with curiosity and creativity.
• Collaborative Team Player – Works openly with peers, embraces feedback, and contributes to team success.
• Brand Champion & Product Expert – Shares deep product and golf knowledge to educate and inspire.
• Detail-Oriented & Reliable – Maintains operational excellence while delivering a premium experience.

Compensation & Benefits

• Annual salary range: $21.00/hr – $24.00/hr, based on experience, skills, and qualifications. 
• Employee discount + wardrobe allotment
• Eligible employees may also access:
• Medical, Dental & Vision benefits (32+ hours/week)
• PTO (based on full-time/part-time status and local laws)
• Employee Assistance Programs