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Deutsche Bahn

National railway operator for passenger, logistics

Ausbildung Kaufmann für Mobilität und Verkehrsservice im Reisezentrum Intern

Checkout & Customer ServiceConfirmed live in the last 24 hours
Internship · Fall 2027Dresden, GermanyNo salary listedIn-person

About the Job

Responsibilities

  • Learn the fundamentals of customer service and gain knowledge of travel offers and service provisions.
  • Advise customers at DB travel centers on travel planning, ticket purchases, and service inquiries.
  • Use modern communication and sales systems in daily work.
  • Learn about railway operations and collaborate with different stakeholders at the station.

About the Company

Deutsche Bahn

National railway operator for passenger, logistics

Deutsche Bahn runs Germany’s rail transport network, including passenger services (DB Bahn), freight and logistics (DB Schenker), and rail infrastructure (DB Netze). Its products work by coordinating trains for people, cargo shipments, and access to tracks and stations, with digitalization and infrastructure renewal under the Strong Rail program to improve reliability. It stands apart from competitors through government ownership, a large multi-division system, and a long history of European integration focused on moving more traffic from road to rail. Its goal is to provide dependable rail-based mobility and logistics while modernizing the network to support sustainable transport across Europe.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Berlin, Germany
Founded
1994

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