V

Vinfen

Health and human services for disabilities

Program Specialist - Brain Injury

Full-TimeDeadline 7/27/27
$50.7k/yr
Mid
Bachelor's
Haverhill, MA, USA
In Person
Social & Community Services

About the job

Requirements
  • A high school diploma or equivalent is required; a bachelor's degree is preferred, and experience may be substituted for academic training in some cases.
  • CPR and First Aid are required within two weeks of hire; Safety Care is required within 90 days, and MAP is required within 150 days.
  • Knowledge of human services relevant to the assignment and sensitivity to cultural, religious, racial, disability, and gender issues.
  • Strong organizational and writing skills; ability to balance competing priorities and negotiate, mediate, and resolve conflicts.
  • Ability to provide leadership and team management to staff; knowledge of operations management procedures and practices and risk management.
  • Knowledge of different learning and communication styles, and participatory, collaborative, and teaching skills.
  • Knowledge of documentation requirements and regulations; ability to work independently and as part of an interdisciplinary team in a professional and confidential capacity.
  • Knowledge of human, legal, civil rights, community, and other resources; empowerment, self-advocacy, and peer support techniques; participatory planning; formal and informal assessment practices; and available equipment, therapies, and service providers.
  • A minimum of two years of experience in progressively responsible human services functions is preferred.
  • A valid driver's license must be presented at employment. Drivers must be at least 21, have held a valid U.S. driver's license for at least one year, pass a driver's screening background check, and maintain a safe driving record; personal-vehicle use requires adequate insurance.
  • Ability to perform physically active work, including standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing; lift at least 25 pounds using proper techniques or a two-person lift; operate a computer and office equipment; assist clients with daily living tasks; and perform routine living activities such as cleaning, meal preparation, vacuuming, shoveling, and grocery shopping where applicable.
  • Ability to speak, hear, and communicate with clients, staff, and external representatives; required vision abilities include close, distance, color, peripheral, and depth perception and the ability to adjust focus.
Responsibilities
  • Provide expertise and training in program systems, as needed.
  • Provide direction, training, and coaching; conduct program reviews; and provide guidance on career development.
  • Train staff to respond to internal and external data collection and reporting requests.
  • Coach staff to optimize effort and achieve operational and fiscal goals.
  • Direct and manage program and program-staff activities during vacancies, in conjunction with the SPD and DOS.
  • Mentor and train staff in outreach and in creating environments that foster relationships among the people served, their families, friends, and established support networks.
  • Persist in outreach to engage hard-to-reach individuals.
  • Maintain and enhance staff knowledge of industry issues, trends, and techniques.
  • Assist in hiring staff, as necessary.
  • Participate in the development and design of new program start-ups.
  • Assist in developing systems and procedures for the effective and efficient operation of the division.
  • Analyze systems and resolve issues in conjunction with senior program directors, program directors, nurses, and direct care staff.
  • Serve as a liaison to DOS and the vice president regarding program and personnel issues.
  • Provide on-site support and interventions when necessary.
  • Assist in ensuring that regulatory and quality standards and procedures are followed.
  • Assess agency and community needs and propose solutions.
  • Assist in maintaining program safety.
  • Foster teamwork and leadership in work groups.
  • Review and update documentation in individuals' records, program logs, and program records, as required.
  • Conduct in-service training, staff meetings, and orientation for new staff, as needed.
  • Ensure compliance with internal and external regulatory bodies.
  • Participate in corporate-wide initiatives and systems, professional conferences and workshops, and committees, meetings, and other activities as requested.
  • Teach classes at regional training facilities, as required.
  • Represent Vinfen in professional, trade, regulatory, and funding-source organizations.
  • Comply with corporate and divisional policies and procedures, including safe work practices, workers' compensation, universal precautions, and exposure control.
  • Perform other related duties as required.
Desired Qualifications
  • A minimum of two years of experience in progressively responsible human services functions.

About the company

Vinfen provides health and human services to adolescents and adults with disabilities or life challenges. It operates more than 200 locations in Massachusetts and Connecticut and offers a range of evidence-based programs, including recovery support, supported living, habilitation, education, employment services, clinical care, and peer support. How the product works: Vinfen delivers these services through coordinated programs and teams at community sites and partners, helping people gain skills, live more independently, and participate in daily life. How it differs from competitors: Its large, regional network covers a broad continuum of care—from clinical treatment to housing and employment—across both youths and adults, using evidence-based approaches and integrated supports. What the company aims to achieve: to improve quality of life, independence, and meaningful community participation for people with disabilities or life challenges.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

1977

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Simplify's Take

What believers are saying

  • Vinfen added Melissa Shannon as vice president of policy and strategy on August 11, 2026.
  • Gateway Arts raised more than $120,000 in July 2026, strengthening donor-backed programs.
  • The Lowell Restoration Center gives Vinfen a visible, state-backed crisis-care platform through 2028.

What critics are saying

  • Massachusetts staffing shortages hit direct care roles; Vinfen faced layoffs or unpaid leave in 2026.
  • DMH contract dependence creates budget risk; the Lowell extension added only about $250,000.
  • The Commonwealth’s 2026 Skyline Drive case shows Vinfen’s landlord and placement ecosystem faces legal scrutiny.

What makes Vinfen unique

  • Vinfen operates Massachusetts and Connecticut community behavioral health, disability, and brain-injury services.
  • Restoration Center of Greater Lowell opened March 31, 2026 as 24/7 crisis diversion.
  • Vinfen’s 2025 annual report shows $295.7 million revenue and $89.2 million net assets.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Pet Insurance

Paid Vacation

Paid Holidays

Paid Sick Leave

Tuition Reimbursement

Employee Referral Bonus

Employee Discounts