Waiter/Waitress - Russian Speaker

Job Description

• Deliver exceptional à la carte food and beverage service in accordance with resort standards and established service procedures.
• Provide warm, attentive, and personalized service to ensure an outstanding guest dining experience.
• Present menus confidently, explain dishes, and recommend suitable food, wine, and cocktail pairings.
• Anticipate guest needs and preferences, exceeding expectations through proactive service.
• Drive revenue through effective upselling and cross-selling of menu items, daily specials, premium wines, and spirits.
• Accurately process guest orders and payments using POS systems and hotel management applications.
• Coordinate closely with kitchen and bar teams to ensure timely and accurate order delivery.
• Handle guest requests, feedback, and concerns professionally, ensuring prompt resolution.
• Maintain exceptional presentation standards of dining areas, table settings, menus, and service stations.
• Support the smooth operation of the restaurant by carrying out opening, service, and closing duties efficiently.
• Uphold the highest standards of professionalism, personal grooming, and hygiene at all times.

Qualifications

• Minimum 2 years of experience as a Waiter/Waitress in a fine dining restaurant within a five-star hotel or luxury resort.
• Fluency in English and Russian is essential; additional language skills are an advantage.
• Good understanding of Mediterranean, Eastern European, and Japanese cuisine.
• Strong understanding of fine wines, international cocktails, and premium spirits.
• Excellent communication, interpersonal, and guest engagement skills.
• Proven ability to deliver exceptional service in a fast-paced, multicultural environment.
• Passionate about hospitality, with a positive attitude and a genuine commitment to guest satisfaction.

Additional Information

• Competitive tax-free remuneration package
• Monthly service charge distribution.
• Comprehensive medical insurance coverage
• Annual vacation leave with a company-provided return flight ticket.as per company policy
• Accommodation, meals, uniforms, and exclusive employee benefits