Q

Qualfon

Offers 360-degree customer experience support

Demand Generation Manager

Growth MarketingUpdated on Nov 10
Full-timeUnited States$60k - $70k /yrIn-person

About the Job

Requirements

  • At least 3 years of experience in demand generation, marketing operations, or B2B lead generation.
  • Solid analytical skills and comfort working with campaign data and reporting tools.
  • Proficiency in SFDC, HubSpot, ZoomInfo, and other demand generation tools.
  • Experience in a B2B services or enterprise sales environment.
  • Ability to collaborate with Sales.

Responsibilities

  • Build and launch demand generation campaigns across channels, including Triple Play.
  • Support execution of nurture and lead-scoring programs, adjusting them based on performance data.
  • Support day-to-day sales enablement.
  • Help maintain data hygiene and lead accuracy.
  • Coordinate with Sales Operations on lead handoff and qualification criteria.
  • Monitor MQL-to-SQL conversion and share observations on funnel friction points.
  • Track campaign performance metrics.
  • Assist with A/B testing on messaging.
  • Prepare performance summaries.

About the Company

Qualfon

Offers 360-degree customer experience support

Qualfon delivers end-to-end customer experience support for brands, combining human agents with AI-enabled tools to manage interactions across channels. Its approach centers on mission-driven processes that place people at the heart of each touchpoint, using CXM solutions to tailor service at scale. Compared with competitors, Qualfon emphasizes a human-centered, empathetic service model that balances efficiency with personalized care rather than one-size-fits-all outsourcing. Its goal is to improve customer loyalty and lifetime value while making operations more effective and brand-positive.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Coeur d'Alene, ID
Founded
1995

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