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Brown University Health

Remote behavioral health care platform analytics

Transition Coordinator PD

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeProvidence, RI, USA$24.29 - $40.07In-person

About the Job

Requirements

  • One year of current relevant healthcare professional experience in a healthcare setting or human service agency.
  • Knowledge of healthcare and healthcare delivery systems.
  • Basic proficiency with Microsoft Office software, including email and Outlook Calendar, and basic keyboard skills.
  • Ability to make hospital rounds through patient-care areas by walking or another mobile means.
  • Visual acuity and finger dexterity to review medical records, navigate automated system screens, and type on a computer keyboard.
  • Ability to lift or carry up to 10 pounds to transport items between patient-care units.

Responsibilities

  • Facilitate patient transitions from the hospital to appropriate post-discharge settings, including nursing facilities, home health agencies, acute rehabilitation, long-term acute care hospitals, and durable medical equipment vendors, in accordance with established standards and criteria.
  • Maintain a caseload of patients identified as ready or nearing readiness for discharge.
  • Initiate referrals to nursing facilities, home health agencies, acute rehabilitation facilities, long-term acute care hospitals, and durable medical equipment vendors as tasked by the Clinical Case Manager.
  • Consult with the Clinical Case Manager regarding patient placement processes and referral outcomes.
  • Communicate barriers and keep the Clinical Case Manager apprised of issues and progress.
  • Represent patients’ and families’ needs and preferences during the referral process.
  • Contact third-party review agencies as necessary to obtain patient-specific information and prior authorization to advocate appropriately for patients.
  • Update pharmacy information for patients discharging to skilled nursing facilities.
  • Complete continuity-of-care documents with identified post-hospital facility, agency, and vendor information.
  • Assist with pre-authorization and eligibility for services.
  • Communicate with home-care providers, post-discharge care facilities, and other agencies about patient-placement needs.
  • Use care-management software to conduct appropriate and timely referrals to post-hospital providers and vendors.
  • Follow up promptly on provider and vendor responses to referrals and record responses when necessary.
  • Notify the Coordinated Care Manager of facility acceptance.

Desired Qualifications

  • A bachelor’s degree with a concentration in health services, health education, or business administration.
  • Knowledge of medical terminology.

About the Company

Brown University Health

Remote behavioral health care platform analytics

Memoir Health built a behavioral healthcare platform for home-based care, helping healthcare organizations manage patients remotely. The platform includes remote patient monitoring, scheduling, virtual care, and outcomes management, powered by a data analytics engine that highlights cost-saving opportunities and guides proactive care. It stands out by automating care journeys and delivering integrated, outcomes-focused care within managed care networks, reducing administrative work for clinicians. Its goal is to make care more proactive, accessible, and coordinated from home, aiming to improve patient outcomes while lowering costs; Memoir Health was acquired by Lumeo Health in 2020.

Company size
1-10
Company stage
Seed
Total funding
$7.5M
Headquarters
New York City, New York
Founded
2018

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