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HEI Hotels & Resorts

Seasonal Banquet Server

Dining, Bar & Counter ServiceUpdated on Nov 15
Full-timeBerkeley, CA, USAIn-person

About the Job

Requirements

  • Hotel experience is preferred, but is not required.
  • Must have basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette.
  • Must know appropriate table settings and serviceware.
  • Must be able to comprehend and apply written product-labeling instructions for safe use of products and processes.
  • Must be able to remember, recite, and promote menu items.
  • Must be able to transport up to 30 pounds through a crowded room continuously throughout a shift.
  • Must be able to operate beverage equipment, such as a coffee maker.
  • Must be able to stand for long periods.
  • Must have effective verbal and written communication skills and adapt communication style to different audiences, including supervisors, coworkers, and the public.

Responsibilities

  • Assist the Banquet Manager in serving guests during banquet functions to ensure a positive guest experience.
  • Set up banquet rooms as instructed by the Supervisor, including linens, serviceware, and glassware.
  • Attend roll-call meetings before events to learn function details, including guest and hotel expectations.
  • Greet guests and respond to requests in a friendly and courteous manner.
  • Serve food and beverages in the order and manner expected by the Supervisor to ensure consistency throughout the banquet; promptly remove dishes as guests complete each course or meal, or at the end of the function.
  • Comply with state, federal, and corporate requirements for serving alcoholic beverages.
  • Replenish beverages as necessary and check guests' overall satisfaction.
  • After a banquet, reset the room according to the Supervisor's specifications to prepare it for the next function.
  • Follow attendance rules and be available to work regularly.
  • Perform other job-related duties as assigned.

Desired Qualifications

  • Hotel experience.

About the Company

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