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Teleperformance Spain

Runs multilingual customer support and sales services

Sales Development Representative - Google Ads Products

Sales Development RepresentativeConfirmed live in the last 24 hours
Full-timeBarcelona, Spain€21.1k /yr

About the Job

Requirements

  • C2-level Italian proficiency and a good level of spoken and written English.
  • At least 14 months of sales experience and customer interaction.
  • Ability to work independently with some supervision.
  • Proficiency with CRM software to track customer interactions and support sales processes.
  • Solid business acumen and ability to understand business principles and contribute to operational improvements.
  • Knowledge of Italian business culture, regional differences, and the needs of different sectors of the Italian economy.
  • Ability to communicate with Italian professionals using suitable formal or informal styles, appropriate business terminology, and cultural awareness.
  • Basic knowledge of Italian business regulations and data privacy laws.

Responsibilities

  • Make outbound customer calls to promote and sell services.
  • Create, maintain, and update a customer database with complete information.
  • Consolidate and build the customer base.
  • Record outbound call history and customer responses in detail.
  • Ensure consistent customer follow-up.
  • Monitor competitors’ products or services and develop selling strategies.
  • Handle customer needs and inquiries.

Desired Qualifications

  • Systematically improve organizational processes to enhance efficiency, effectiveness, and quality.
  • Work effectively with others, sharing ideas and resources to achieve common goals.
  • Understand and manage one's own emotions and the emotions of others to foster positive relationships and improve the impact of actions.
  • Consider diverse perspectives and ideas to foster collaboration.
  • Evaluate information and arguments to make informed decisions based on data insights.
  • Approach problems and challenges with a focus on practical and effective solutions.
  • Demonstrate an innovative, creative, and proactive approach to problem-solving and identifying opportunities.

About the Company

Teleperformance Spain

Runs multilingual customer support and sales services

Teleperformance Spain, also branded TP Spain, runs outsourced customer support and sales operations for international businesses. Its teams handle customer enquiries, account support, technical questions and business development through telephone, email, chat and other digital channels. Programs include digital advertising sales, advertiser onboarding and customer care for online services, with language-specific teams serving markets beyond Spain. The Spanish operation recruits for office-based, hybrid and remote roles, supported by training, quality management and client operations teams. The Spanish legal entity, Teleperformance España S.A.U., was incorporated in 1989.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
1989

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