Lead Technical SEO Manager
About the job
- Have 8 or more years of experience in technical SEO, web engineering, or a related discipline, with a demonstrated track record leading technical SEO initiatives across large-scale websites and web applications in a B2B SaaS or enterprise technology environment, and the ability to connect technical SEO work to measurable organic visibility, acquisition, pipeline, and revenue outcomes.
- Have deep expertise in technical SEO fundamentals, including crawlability, indexation, rendering, canonicalization, redirects, URL architecture, XML sitemaps, robots directives, structured data, internal linking, hreflang, and JavaScript-based web applications.
- Have hands-on proficiency with JavaScript, PHP, HTML, and CSS to diagnose and implement technical SEO fixes directly in the codebase and CMS.
- Have experience improving web performance and Core Web Vitals, including diagnosing issues related to JavaScript execution, rendering, caching, CDN configuration, images, third-party scripts, APIs, and server performance.
- Have experience building scalable SEO capabilities, automation, monitoring, and CI/CD quality gates across enterprise CMS platforms such as Optimizely and WordPress, and be able to implement configurations, standardize templates, and deploy SEO capabilities across multiple sites and applications without requiring a dedicated engineering sprint for every change.
- Have a strong understanding of structured data, Schema.org, JSON-LD, semantic HTML, and the technical foundations required for AEO and AI-powered search.
- Have strong analytical skills using tools such as Google Search Console, Screaming Frog, Semrush, Ahrefs, Sitebulb, analytics platforms, and application observability tools; be experienced analyzing server logs and crawl logs to identify crawl blocks, indexation gaps, rendering failures, and visibility issues across Google, AI search platforms, and LLM crawlers, and translating findings into prioritized, actionable fixes.
- Have the ability to influence engineering architecture, establish technical standards, and partner effectively with SEO, Web Engineering, Product, Marketing, Content, and senior stakeholders.
- Lead the technical SEO roadmap and execution across Zoom's global web ecosystem, owning high-priority initiatives driven by SEO analysis, audits, crawl data, search performance data, server logs, technical root-cause analysis, and business priorities.
- Translate SEO and AEO requirements into technical designs, development specifications, production implementations, and ongoing maintenance across Optimizely CMS, WordPress, custom web applications, APIs, and modern frontend frameworks, ensuring requirements are incorporated throughout the software development lifecycle.
- Own technical solutions for crawlability, indexability, XML sitemaps, robots.txt, canonicalization, redirects, URL architecture, metadata, structured data, internal linking, hreflang, JavaScript rendering, client-side rendering, server-side rendering, static generation, incremental rendering, and search-friendly application architecture.
- Build and scale reusable SEO capabilities including centralized metadata services, automated sitemap generation, structured-data components, redirect services, internal-linking systems, and standardized SEO configurations that platforms can inherit without repeated manual intervention.
- Drive Core Web Vitals and web performance improvements, including LCP, INP, CLS, JavaScript execution, rendering performance, image optimization, font loading, third-party scripts, caching, CDN configuration, API performance, and server response times.
- Develop automated testing, monitoring, dashboards, CI/CD quality gates, proactive alerting, and validation scripts that detect technical SEO issues and prevent regressions from reaching production across broken links, metadata, canonicalization, structured data, redirects, sitemaps, indexability, robots directives, duplicate URLs, internal linking, accessibility, performance, and rendering.
- Establish the technical foundation for AEO and AI search by implementing structured data, semantic HTML, machine-readable metadata, entity and product schemas, and machine-readable endpoints; evaluate emerging AI-search and agentic-web standards and translate them into practical engineering requirements.
- Define and maintain technical SEO standards and governance across Optimizely, WordPress, and custom applications, serving as the technical authority for SEO implementation within Web Engineering through reference architectures, launch-readiness criteria, design reviews, and code reviews.
- Partner with SEO, Content, Product Marketing, Web Engineering, Product, and senior stakeholders to translate search strategy and business priorities into scalable technical solutions, improve Zoom's discoverability and representation across traditional search engines and AI-powered discovery platforms, and connect technical SEO initiatives to measurable organic visibility, acquisition, pipeline, and revenue outcomes.
- Familiarity with emerging AI search platforms including ChatGPT, Perplexity, Gemini, and Google AI Overviews.
About the company
Zoom builds cloud software for teams to meet, communicate and support customers, from small businesses to large organizations. Zoom Workplace brings video meetings, team chat and business phone service into one app, while its separate contact center tools route customer calls and messages to service agents. Users join meetings from computers, mobile devices or room systems, share screens and collaborate on digital whiteboards; webinars and events extend the software to larger audiences. The company sells subscriptions with different feature levels and add-ons alongside a free meeting plan. Zoom was founded in 2011 and is headquartered in San Jose, California.
Company Size
5,001-10,000
Company Stage
IPO
Headquarters
San Jose, California
Founded
2011
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Simplify's Take
What believers are saying
- Enterprise demand supports expansion: Zoom reported 7.8% annual Enterprise revenue growth in August 2026.
- Employees get senior guidance: Zoom's MentorMatch connects them with leaders, with availability varying by location.
- Operations fund continued investment: Zoom reported $1.92 billion annual free cash flow in February 2026.
What critics are saying
- Existing enterprise accounts shrink: Zoom reported 99% net dollar expansion in August 2026, below the break-even 100%.
- Zoom faces bundled substitutes: Microsoft 365 and Google Workspace include competing meeting services alongside their productivity software.
- New employee shareholders have limited influence: Zoom's dual-class structure concentrates voting control with pre-IPO holders.
What makes Zoom unique
- Zoom avoids one-model dependence: its AI combines proprietary models with OpenAI and Anthropic.
- Zoom limits outside AI data retention: third-party model providers use zero-retention policies, with exceptions for safety checks.
- Zoom Rooms crosses platform boundaries: its conference-room software joins Microsoft Teams, Google Meet and Webex meetings.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hybrid Work Options
Flexible Work Hours
Stock Options
Company Equity
Paid Vacation
Paid Sick Leave
Company News
Toku, a Singapore-headquartered AI-powered customer experience platform listed on the Singapore Exchange, has extended its local numbering and public switched telephone network (PSTN) connectivity to Zoom Contact Center. Customers can select it as their provider in the Zoom Admin Center. Toku has supplied connectivity for Zoom Phone since 2021. The contact centre service covers 14 Asia Pacific markets, including Australia, China, Japan, Singapore, and Vietnam. Contact centres need better voice quality, local presence, and regulatory compliance than internal telephony, and AI virtual agents add to the load. Each of their calls still needs a local number and in-country routing. "A voice agent is only as fast as the network it answers over," said Thomas Laboulle, founder and chief executive officer of Toku. Toku contracts with customers separately from their Zoom subscription.
Avarra has raised $17 million in Series A funding led by Duration Ventures, with participation from Lightspeed Venture Partners, Draper Associates, GTMfund, Alumni Ventures, and Zoom. The company's AI avatar platform helps sales teams master complex processes, reportedly cutting ramp time in half. The platform captures expertise from leaders and deploys AI avatars to train team members, assist in live deals, and engage customers. Customers including Elastic, Masimo, and Proofpoint use the system to scale sales playbooks across their organisations. Avarra reported 400% year-over-year ARR growth and 698% growth in contracted ARR from mid-market and enterprise customers. Sales teams complete over 10,000 AI coaching sessions weekly on the platform. The funding will support engineering and go-to-market hiring whilst expanding customer-facing platform capabilities.
Zoom has bought Onyx, an open-source enterprise AI search platform that runs on customers' own servers, with implications for CX.
Zoom Communications stock has fallen 17.4% over the past month despite beating quarterly guidance. The company's fiscal Q2 2027 revenue exceeded expectations, with management raising full-year outlook. However, two concerns emerged. Management now expects its Online business to remain flat in fiscal 2027, down from projections of slight growth, as customers shift from search to AI for product discovery. Costs also increased due to higher AI usage with new products. Growth is coming from Enterprise, which expanded at its fastest rate in three years, driven by Phone, Contact Center, and AI products. Revenue over the trailing twelve months grew 5.0%. During market shocks since 2019, Zoom has fallen an average of 20% peak to trough, compared to 17% for the S&P 500. Its worst performance was during the 2022 inflation shock, when it dropped 61%.
Zoom Communications unveiled its vision for an AI-powered revenue OS, a unified platform connecting buyer intelligence, customer conversations, and revenue execution. The company announced new Zoom Revenue Accelerator capabilities, including Engage and Forecast, alongside the availability of Common Room by Zoom. Engage builds multichannel sales sequences across email and phone, whilst Forecast transforms deal-level signals into live forecasts. The new ZRA Elite offering combines ZRA Premium with these new capabilities. Zoom customer Barracuda Networks reported a 15% increase in deals closed and 5% faster deal velocity using Zoom Revenue Accelerator. IDC recognised Zoom as a Leader in its 2026 MarketScape for unified revenue orchestration. The platform aims to help go-to-market teams move from customer signal to action within one system, leveraging context from customer conversations to drive revenue growth.