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Wells Fargo

Nationwide banking and financial services

Business Banker

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeCharlotte, NC, USANo salary listed

About the Job

Requirements

  • At least 2 years of financial services, sales, or customer service experience, or equivalent demonstrated through work experience, training, military experience, or education.
  • Must complete Loan Originator registration requirements at employment, including applicable financial responsibility, character, general financial fitness, and criminal background standards.
  • Must meet ongoing regulatory requirements, including additional screening if necessary.

Responsibilities

  • Manage and grow a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, owning the client journey from onboarding through relationship growth and acquisition while delivering a client-centric experience.
  • Understand and offer Wells Fargo financial solutions and digital services, using available tools and product knowledge to provide tailored recommendations.
  • Analyze each client's operations, goals, and financial needs; provide suitable financial recommendations while complying with policies and procedures.
  • Offer business accounts, credit, treasury services, and digital tools as a trusted advisor.
  • Prospect and network with external and internal partners to build relationships, generate referrals, and grow the small-business customer base.
  • Collaborate with internal banking channels to support business owners and develop the full client relationship.
  • Partner with Relationship Managers and Lending Officers on complex structures and align with underwriting policies and risk guidelines.
  • Assess customer needs and refer customers interested in dwelling-secured products to a SAFE team member; do not take applications or offer or negotiate terms for dwelling-secured transactions.
  • Follow applicable risk programs and Wells Fargo policies, fulfill risk and compliance obligations, escalate and remediate issues, and make sound risk decisions.

Desired Qualifications

  • At least 2 years of in-branch business banking experience.
  • At least 1 year of experience managing a dedicated book of small-business customers across an assigned territory.
  • Ability to proactively source, acquire, build, and maintain relationships with customers and colleagues.
  • Business acumen applied to financial-services consultation for business customers.
  • Extensive knowledge of bank lending programs, credit policies, and specialty products.
  • Ability to meet team objectives while maintaining individual performance.
  • Ability to manage customer and partner expectations and conduct follow-ups.
  • Customer service experience handling complex transactions across multiple systems.
  • Knowledge of retail compliance controls, risk management, and loss prevention.
  • Ability to educate customers about technology and mobile banking options.
  • Integrity and professionalism when interacting with customers and employees.
  • Experience mentoring and peer-coaching others.
  • Spanish bilingual ability is a plus.

About the Company

Wells Fargo

Nationwide banking and financial services

Wells Fargo provides banking, investment, and payment services across the United States. Its products include checking and savings accounts, loans, credit cards, wealth management, and payment solutions that work through branches, online and mobile platforms, and an extensive network of branches and ATMs to move money and manage accounts. The bank leverages a long West-to-Midwest footprint and an integrated suite of banking, investment, and payments, reflecting its evolution from 1852 and the 1998 Norwest merger that adopted the Wells Fargo name. Its goal is to help customers manage money, grow wealth, and pay and transfer funds safely and reliably for individuals, small businesses, and institutions.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
1851

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