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Karl Lagerfeld

Designs and sells Parisian-inspired clothing and bags

Sales Associate

Retail SalesConfirmed live in the last 24 hours
Part-timeLas Rozas de Madrid, Madrid, SpainNo salary listedIn-person

About the Job

Requirements

  • At least 2 years of progressive retail sales experience with a luxury or contemporary brand.
  • Extensive experience and ability to lead the delivery of a high level of customer service in a branded store.
  • Communicate honestly, openly, and constructively.
  • Contribute to an inclusive culture that values diverse styles and talents and works toward a clear purpose.
  • Demonstrate flexibility and innovation in recognizing and responding to a changing retail environment.
  • Enjoy working with international customers.
  • Fluency in Spanish and English is required.

Responsibilities

  • Provide exceptional service that creates a positive customer experience and encourages customer loyalty.
  • Consistently show an authentic desire to help customers.
  • Establish and promote customer loyalty using company tools such as mailing-list cards and customer books.
  • Provide additional information and make every effort to satisfy customers.
  • Offer alternatives whenever a product is unavailable.
  • Handle complaints professionally by referring them to the manager.
  • Maintain excellent knowledge of trends and fabrics, including composition, terminology, garment care, and styles.
  • Maximize product potential to generate sales.
  • Give the store manager feedback about products that are selling.
  • Build a regular customer base.
  • Be aware of best-selling and slow-selling products to improve overall sales.

Desired Qualifications

  • Previous visual merchandising experience, including supporting attractive product displays and store layouts to improve the shopping experience and drive sales, ensuring compliance with brand guidelines, optimizing space, and periodically updating displays to reflect promotions or seasonal trends.
  • Knowledge of Chinese or Arabic.

About the Company

Karl Lagerfeld

Designs and sells Parisian-inspired clothing and bags

Karl Lagerfeld designs and sells clothing, bags and accessories that carry the name and style of the late fashion designer Karl Lagerfeld. Its collections pair Parisian classics with a rock-chic attitude, built on black-and-white palettes, sharp tailoring and hardware bearing his autograph. Ready-to-wear clothing, bags and small leather goods come from its own design and product teams, while partners develop footwear, fragrances and eyewear under license. The brand earns money by selling through its own stores, franchise and wholesale partners, and its online shop, reaching customers across Europe, the Middle East and Asia. Founded in 1984, it is headquartered in Amsterdam.

Company size
501-1,000
Company stage
Acquired
Total funding
Not listed
Headquarters
Amsterdam, Netherlands
Founded
1984

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