Licensed Practical Nurse / Panel Manager

Current employees: Please apply through the employee portal to be considered for this opportunity.

Pay Range:

$31.00 - $40.40 Hourly

Department:

Health Department

Job Type:

Regular Represented

Exemption Status:

United States of America (Non-Exempt)

Closing Date (Open Until Filled if No Date Specified):

The Opportunity:

This work MATTERS!

We seek leaders, achievers and doers who bring skill and passion to a challenging and evolving environment.  At the Multnomah County Health Department we are all inspired by the mission: We work with communities to advance health equity, protect the most vulnerable, and prompt health and wellness for everyone and we uphold the values: Compassion and Care, Empowerment, Racial Equity, Creativity and Integrity. We create a culture of respect, trust and understanding for the highly diverse population we serve in our communities. 

We’re seeking a visionary and dynamic leader who is creative in problem solving and contributes new ideas and solutions to the organization to join our team as the Licensed Practical Nurse within Integrated Clinical Services. In this position, you will provide focused community and clinic health services directed towards the prevention of disease, the promotion of health, the reduction of disability, improving the clients self-care, using professional judgment in focused/limited assessments, screening, contributing to care planning, intervention, and provides health information/education to patients

The Licensed Practical Nurse works within the health care team and provides focused community and clinic health services directed towards the prevention of disease, the promotion of health, the reduction of disability, improving the clients self-care, using professional judgment in focused/limited assessments, screening, contributing to care planning, intervention, and provides health information/education to patients. The Panel Manager role tracks the health of the population of patient's assigned to the provider panel. Manages team communication including phone messages, fax requests, and warm hand-offs, as needed. The Panel Manager is responsible for the team InBasket within the electronic health record system and delegates requests to appropriate staff, in addition to completing those requests that are within the scope of a LPN. The Panel Manager completes needed patient visits as noted on EPIC team schedule in addition to providing focused assessments to walk-in clients. Supports providers when staffing indicates the need. Create a work culture of respect, trust and understanding for the highly diverse populations the Health Department serves in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment. 

This position provides focused community and clinic health services towards the prevention of disease, the promotion of health, the reduction of disability, improving the client’s self-care, using professional judgment in focused/limited assessments, screening, contributing to care planning, intervention and provides health information/education to patients. 

Screening and Evaluation:

The Application Packet: 

You must submit all requested items below. Failure to do so may be deemed as an incomplete application. 

1. An online application; AND

2. Resume demonstrating you meeting minimum qualifications; AND

3. A cover letter that expands on your resume, addressing why you are interested in this opportunity and provides specific examples to demonstrate how your experience and skills align with the descriptions in the “Overview” section of this job posting, and meet the minimum and preferred qualifications of this position. 

As an Licensed Practical Nurse, you will:

Panel Management

• Utilizes electronic reports and review of provider schedules to pro-actively assess needs for prevention screening and communicates via EHR. 
• Pro-actively performs pre-visit activities (e.g. scrubbing and huddling) for client visits, as needed. 
• Works with Providers and team to monitor chronic disease and prevention reports and initiates follow-up with clients or ensures appropriate referrals as needed. 
• Forecasts immunizations. 
• Collaborates with Team Clerical Assistant to ensure appropriate tracking and follow-up of referrals. 
• Leads the team and directs staff to complete duties, within scope, to support smooth clinic flow.

Team/Client Communication

• Manages team cell phone, desk phone, communicates normal lab results and messages from the care team. 
• Manages Provider and team electronic and paper in-baskets. Schedules appointments as needed. 
• Follows-up on specialty referral reports, clinical treatments, prescriptions, medication cancellations, etc. 
• Participates in patient reminder calls and follow-up to no-shows, as indicated. 
• Documents clearly in patient charts, using the SOAP method, if indicated, and EPIC "dot-phrases" and "smart phrases" as deemed appropriate per patient encounter. 
• Communicates with all staff professionally and effectively. 

Provider/Team Support

• Supports back office clinic flow by direct provider support as needed including rooming patients, ordering labs as directed, giving immunizations and medications (injections, inhalants, rectal, oral). 
• Assists clinicians with procedures. Provides after visit instructions based on nursing experience and understanding of client needs; makes follow-up appointments, if necessary, and communicates referrals. 
• Obtains vital signs and appropriate screening; collects clinical/nursing assessment data from patients including focused assessment, of on-going health issues (e.g. depression, diabetes, asthma, wound and pain management, and other chronic diseases). 
• Prepares patients for exams, and procedures, including equipment set-up and specimen collection. 
• Administers medical treatments such as cleaning and dressing wounds, ear irrigations, suture removal, catheterizations, fluoride treatments, etc. 
• Performs diagnostic tests such as labs, phlebotomy, EKG, etc. Completes Nurse standing orders per assignment. Provides patient education. 
• Assists clients with completion of forms (e.g. Head Start).
•  Communicates referrals to Team Clerical Assistant if not done. 
• Maintains clinical skills as dictated by the client population and the clinical practice (adult, pediatric, OB, internal medicine). Reviews cases with the providers and team as needed. Works with RN and PCP to contribute to the plan of care. 
• Follows established plan of care. 
• Seeks expert advice on issues for clients and provides input to providers and nurses on client response. 
• Completes competencies required for the position. 
• Completes documentation and charting as required by policy. 

Resource Management and Quality Assurance/Improvement

• Participates in equipment/supply checks. 
• Troubleshoots equipment issues and reports necessary repairs, as needed, to supervisor. Follows downtime priority and project lists. 
• Provides feedback for completed tasks, as needed for communication flow. 
• Provides back-up support to other team members as needed and other duties as assigned. Completes assigned Quality Control/Assurance activities. 
• Actively participates in process improvement, when assigned. 
• May perform Vaccine Lead duties, if assigned.

To Qualify:

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required.  Please be clear and specific about how your background is relevant.  For details about how we typically screen applications, review our overview of the selection process page. 

Minimum Qualifications/Transferable Skills*:

• An Associate's degree or a Bachelor's degree in nursing from an accredited nursing program
• Possession of, or ability to obtain, an appropriate and valid license to practice as a Licensed Practical Nurse issued by the State of Oregon by the time of hire
• A minimum one (1) year of nursing experience 
• BLS/CPR certification required
   

Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify.  However, keep in mind we may consider some or all of the following when identifying the most qualified candidates.  Please clearly explain in your application how you meet any of the following preferred qualifications/transferable skills.

• Experience providing services to diverse and vulnerable communities 
• Demonstrated experience in primary care
• Experience with Medical Home, FQHC

*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position.  Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

Note: The application, resume, and cover letter should clearly demonstrate your work experience/skills and how they relate to the descriptions provided in the ‘Overview’ and ‘To Qualify’ sections of this job posting.  Please be thorough, as these materials will be used to determine your eligibility for an interview.

After You Apply:

• Please save a copy of this job posting for your reference, as it will not be available for you to view online after the job posting closes.
• Log in to your Workday account before the job posting closes to see if you have any pending tasks or actions to complete. These can be found under the “My Applications” section.  You must complete these tasks or actions before the job posting closes.
• Check both your email and Workday account for updates regarding this recruitment.

The Selection Process:

• Initial review of minimum qualifications.
• Evaluation of application materials to identify the most qualified candidates.
• Consideration of top candidates in order of rank and score from the list of eligible candidates. This may include phone interviews, panel interviews, and/or additional exams to determine the best candidates for the position.
• Professional reference checks.

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Health Department employee you will create a work culture of respect, trust and understanding for the highly diverse populations the Health Department serves in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment.

Multnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on our benefits website. 

Our Commitment to Safety, Trust and Belonging: Multnomah County is committed to developing, nurturing and continually improving workforce equity by identifying and addressing the structural and policy barriers to equal employment opportunity faced by our employees and communities. County employees across the organization have stepped forward to develop a strategic plan and help create a workplace where everyone can reach their full potential. Learn more by reading our Workforce Equity Strategic Plan and exploring our Core Competencies for all County employees.

Salary/Pay: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.

Serving the Public, Even During Disasters

Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page. 

In accordance with Oregon Law, Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

Questions?

Recruiter:

Christopher Bogan

Email:

[email protected]

Phone:

+1 (971) 4389901

Application information may be used throughout the entire selection process. This process is subject to change without notice.

Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

Job Profile:

6303 - Licensed Community Practical Nurse