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Miltenyi Biotec

Cell separation and molecular research solutions.

Senior Application Specialist-Clinical

Solution EngineeringPosted on Nov 9
Full-timeSeoul, South KoreaNo salary listed

About the Job

Requirements

  • A master's degree or above in science fields such as Immunology, Cell Biology, Molecular Biology, Hematology, or medical-related majors is required.
  • At least five years of working experience in a cell therapy-related field, or experience serving clinical (GMP) clients with outstanding performance, is required.
  • Business development skills and cross-functional team leadership experience are preferred.
  • Strong communication, analytical, project management, and planning skills are necessary.
  • Knowledge of relevant markets, including academic, biotech, and pharmaceutical markets, assay development programs in big pharma, and immunology workflows, is required.
  • Self-motivation and the ability to work independently are required.
  • Excellent listening, verbal, and written communication skills at all business levels are required.

Responsibilities

  • Provide pre- and post-sale technical application support, including installation, optimization, and maintenance, to ensure products function according to specifications and to answer customer inquiries about product or process specifications.
  • Work with customers in key academic accounts, biotech companies, pharmaceutical companies, and research cores to identify needs and position the appropriate portfolio.
  • Provide demonstrations, seminars, and training to customers and commercial representatives for clinical (GMP) and research portfolios.
  • Conduct follow-up site visits after demonstrations, seminars, or training.
  • Collect and review demonstration reports and complaint issues with the field application specialist team.
  • Report complaint cases to global technical support headquarters and provide appropriate answers to customers and distributors in accordance with headquarters guidance.
  • Provide regular demonstration-status updates to the field application specialist and field service engineer manager.
  • Train internal colleagues and distributors on portfolio updates.
  • Work with the marketing team to prepare documentation for submission to government, industry, and academic sites.
  • Learn regulatory requirements for IIT and SIT to provide appropriate answers to CGT customers in accordance with international guidelines and local regulations.
  • Manage SP/CS/CA user workshops to increase product awareness.
  • Travel more than 50% domestically and overseas.

Desired Qualifications

  • Experience in a manufacturing process or laboratory setting in the biopharmaceutical industry or academia is preferred.
  • The ability to identify new business opportunities, set and meet aggressive objectives, and develop strong working relationships is preferred.
  • A Ph.D. is preferred.

About the Company

Miltenyi Biotec

Cell separation and molecular research solutions.

Miltenyi Biotec develops cell and molecular solutions for clinical research and development across immuno-oncology, regenerative medicine, and neuroscience. Its products include MACS cell separation systems, antibodies, imaging systems, and transfection technologies, sold through direct sales, partnerships, and licensing. The MACS cell separation method uses magnetic beads that bind to target cells and a magnetic field to pull these cells from a mixture, while imaging and transfection tools let researchers visualize cells and introduce new genetic material. The company differentiates itself with a broad, globally supported product line, hands-on training through MACS Academy, and localized services to support researchers worldwide, aiming to accelerate scientific discovery and clinical development by providing reliable tools, training, and support.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Bergisch Gladbach, Germany
Founded
1989

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