Technical Infrastructure Program Manager - Multiple Teams

Description

At Amazon, we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. We are looking for a dynamic, organized self-starter to support product development and deployment of technologies as a Technical Infrastructure Program Manager within the Global Engineering Services - Sustainability & Automation team.

Amazon is committed to building a sustainable business for our customers and the planet. In 2019, Amazon co-founded the Climate Pledge – a commitment to be net zero carbon across the businesses by 2040, a decade ahead of the Paris Agreement goal of 2050. HVAC and Building sustainability technologies are part of the strategic areas to meet this ambitious goal with a focus on building strategy to deliver pilots and scale solutions across Amazon to accelerate the adoption of clean HVAC technologies.

As a TIPM, you will independently manage complex technical programs, lead cross-functional teams, and drive our commitment to sustainability and operational excellence. Teamwork is an absolute must to accomplish our goals. You will work within a team while both depending on and driving others to accomplish goals for customers. This role will lead with influence and work with internal teams as well as external suppliers, vendors, and consultants including manufacturers and contractors to align priorities and ensure the delivery of key milestones. This individual will initiate and manage multiple programs and projects using effective time management skills and personal impact to drive complex activities across the organization.

This role will be relied upon as a technical, and strategic lead in end-to-end building ownership. The position understands the business cases of the portfolio and delivers projects in line with the agreed business value. The candidate must be comfortable working in ambiguity and have the range in perspective to develop enterprise wide technical strategy, while being able to dive-deep into the development of innovative scalable solutions to solve challenging engineering problems. The breadth of responsibilities will range from developing and executing short and long-range capital plans, to troubleshooting technical system issues during operations and maintenance.

The successful candidate will be a subject matter expert in their field, and possess a HVAC design, construction, or reliability maintenance background, coupled with an understanding of project/construction management. This position will require proficiency in refrigeration equipment and the principles of airflow distribution and understanding of common HVAC sequence of operations strategies. This person will be able to undertake the challenges of sophisticated equipment platforms and demonstrate their ability to think broadly and strategically in aligning building equipment with the larger objectives of the business.

This role requires up to 50% regional travel and availability to work from a corporate office when not traveling. Candidates should either live near or be willing to relocate within a reasonable commuting distance of the office. Relocation assistance may be provided.


Key job responsibilities
• Identify and drive continuous improvement in HVAC and mechanical systems to increase energy efficiency, reduce environmental impact, and enhance performance.
• Develop and own the roadmap for enhancing efficiency, improving life/durability and reducing total cost of ownership for sustainable HVAC systems.
• Evaluate emerging HVAC technologies and vendors for applications such as advanced heat pumps, geothermal systems, advanced air filtration, dedicated outdoor air systems (DOAS), evaporative cooling, and data-driven preventive maintenance strategies applicable to Amazon facilities.
• Lead multiple development projects that integrate sustainable HVAC technologies from concept through execution including business case development, stakeholder alignment, vendor selection, technical scoping, permitting, design, construction, commissioning, and launch.
• Create, collect and maintain project documentation, including technical specifications, drawings, and progress reports.
• Collaborate with various suppliers, contractors, consultants, certification agencies and construction managers to deliver solutions at Amazon buildings.
• Establish and track KPIs for monitoring, evaluating and reporting on performance of HVAC systems and suppliers to stakeholders on a regular basis.
• Evaluate the latest sustainable technologies and industry trends and identify opportunities for implementation
• Collaborate with compliance and health and safety teams to validate new technologies that comply with relevant regulations and standards.
• Stay up-to-date with the latest sustainable technologies and industry trends and ensure compliance with relevant regulations and standards. Work with external innovation companies to understand new HVAC technology and its potential benefits in Amazon facilities.
• Oversee the delivery of capital projects related to mechanical systems, from scoping and design to construction and commissioning.
• Collaborate closely with internal and external stakeholders, including technology providers, customers, partners, and vendors, to deliver complex/cross-functional projects.
• Identify and drive improvements in the BMS, HVAC and mechanical systems to increase energy efficiency, reduce environmental impact, and enhance performance.
• Provide technical leadership on BMS, HVAC and mechanical system design, installation, operation, and maintenance.
• Lead cross-functional teams, manage resources, and maintain project schedules and budgets.
• Monitor, evaluate, and report on the performance and efficiency of HVAC and mechanical systems.
• Review engineering designs & drawings, construction and commissioning documentation and perform system inspections for construction quality, safety and regulatory compliance.
• Participate in/lead Root Cause Failure Analysis (RCFA) to resolve systemic or recurring technical issues with actionable corrective measures.
• Provide support for hazard evaluations and risk assessments to comply with applicable OSHA, EPA, and International Building Code requirements or methodologies.
• Analyze operational data, KPIs, OEE, etc. to identify gaps and areas of potential improvement.
• Lead discussions to handle concerns and Requests for Information (RFIs). This will require technical knowledge, resourcefulness to navigate through internal and external resources, and a focus on customer satisfaction.
• Interview stakeholders to gather essential features and requirements for the new technology deployment.
• Build the business case for the new technology and work with stakeholders to ensure buy-in.
• Develop a roadmap for the new technology, including short-term and long-term scaling strategies.
• Travel up to 50%.



A day in the life
Amazon Benefits:
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Basic Qualifications

- Bachelor's degree in engineering or a related technical field
- 3+ years of technical program management experience
- Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
- 5+ years of experience in HVAC and mechanical system design, construction, operations, or maintenance, ideally within manufacturing, industrial warehouse, or commercial building environments
- Proven knowledge of HVAC systems and air distribution equipment, including rooftop units (RTUs), CRAC units, DOAS, HVLS fans, exhaust systems, and advanced filtration or zoning solutions
- Experience with hands-on testing, troubleshooting and diagnostics of base building mechanical systems using tools and software
- Experience supervising or managing HVAC and utility installations in new construction, retrofits, or energy upgrade projects
- Ability to interpret and recommend adjustment based on HVAC testing, adjusting and balancing (TAB) reports, commissioning results and control setpoints
- Familiarity with safety standards and regulatory requirements including international building code (IBC), National Electric Code (NEC), ASME, NFPA and ASHRAE standards
- Experience preferably in a supervisory or project management role in the installation of utilities and infrastructure in new construction and existing building
- Strong analytical and problem-solving skills

Preferred Qualifications

- Professional Engineering (PE) License, Certified Energy Manager (CEM), or LEED accreditation is highly desirable
- Master’s Degree in engineering or relevant technical discipline
- Experience with building control system optimization, including BMS data analytics, demand-controlled ventilation, and setpoint tuning
- Ability to build simplified heating and cooling load calculation models (e.g., using Excel or equivalent tools) to estimate potential energy savings and guide equipment selection or retrofit strategies
- High capability to adapt to tight deadlines, heavy workloads, frequent changes in priorities, and changes in the business environment
- Understanding of psychometrics, thermodynamics, heat transfer, and fluid dynamic processes and their relation to HVAC related applications
- Effective interpersonal and communication skills to successfully integrate and align a multi-discipline team in delivery of projects
- Adaptable, hands-on problem solver able to thrive in fast-paced, evolving environments
- Experience using HVAC monitoring software, such as Niagara BMS and historian data analysis for troubleshooting
- Ability to train new and existing site technicians on basics of HVAC, Mechanical and Plumbing equipment operation, and maintenance

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.