Retail Associate

Job Description

We are seeking a full-time Retail Associate to join our team in North Riverside, United States. In this customer-focused role, you will be the face of our store, delivering exceptional service while maintaining store operations and driving sales. The ideal candidate will be friendly, organized, and efficient, with a passion for creating positive customer experiences in a fast-paced retail environment.

• Greet customers warmly and assist them in finding products that meet their needs
• Process transactions accurately using point-of-sale (POS) systems and handle cash with precision
• Maintain store cleanliness, organization, and visual merchandising standards
• Monitor and manage inventory levels, including restocking shelves and conducting inventory counts
• Provide product information and recommendations to customers to enhance their shopping experience
• Collaborate with team members to ensure smooth store operations and support colleagues when needed
• Follow company policies and procedures while maintaining a professional appearance and demeanor
• Handle customer inquiries and resolve concerns in a courteous and efficient manner
• Perform opening and closing duties as assigned, including cash reconciliation
• Contribute to achieving store sales goals through excellent customer service and product knowledge
• Help our customers maintain their boots by complementary oil and conditioning, in addition to minor repairs and tuff to toe application
• Available to work mornings, afternoons and evening shifts in addition to Weekends and Holidays
• Bilingual a plus (Spanish)

Qualifications

EDUCATION, EXPERIENCE AND REQUIRED COMPETENCIES:

• High School Diploma/GED or equivalent work experience
• Must be age 18+ within 30 days of application
• 1-2 years relevant experience
• Results oriented
• Effective Written/Verbal Communication
• Computer Utilization

ADDITIONAL DESIRABLE QUALIFICATION AND COMPETENCIES:

• Thorough knowledge of Red Wing Shoe Company’s mission, values, and organization structure
• Profit and loss knowledge
• Naturally curious, has passion for new ideas, and looks to drive growth
• Problem solving
• Retail Footwear

PHYSICAL DEMANDS:

• Lifting 50 pounds, bending/squatting to lace shoes, overhead lifting, twisting, climbing a ladder, standing for long periods of time
• Housekeeping duties including but not limited to: vacuuming, mopping & waxing floors, washing windows, disinfecting store by using chemicals, discarding of all trash, maintaining recycling, installing and maintaining furniture, fixtures, and displays 

Additional Information

Red Wing Shoes is an Equal Opportunity Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Individuals with disabilities needing assistance in completing an application may contact [email protected] or call 651-388-8211.

Please view Equal Employment Opportunity Posters provided by OFCCP at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

All offers of employment are contingent on satisfactory results of a background check.

Red Wing Shoe Company, Inc. is a drug-free workplace.

Red Wing Shoe Company will not be using recruitment agencies or firms to fill this position and we will not accept unsolicited resumes or candidate information. No agency calls please.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Compensation: 18.5 to 22.5 (USD) (HOURLY)