Product Solutioning Specialist Exchange Control

Product Solutioning Specialist Exchange Control - South Africa   - Vice President

Help clients execute cross-border payment activity with confidence by turning South African exchange control requirements into practical, compliant solutions. You’ll join a dynamic Treasury Services Product team focused on strong governance and a high-quality client experience. In this role, you’ll collaborate closely with sales, product, exchange control advisory, operations, and compliance, while contributing to process enhancements and automation that strengthen reporting and controls.

Job summary 

As a Product Solutioning Specialist – Exchange Control in the Treasury Services Product team, you will educate and advise clients on exchange control requirements, review transactions and supporting documentation, and help clients structure and execute cross-border payments in a compliant and efficient manner. You will prepare and submit exchange control applications to the South African Reserve Bank Financial Surveillance Department and monitor progress through to outcome. You will stay current on regulatory changes and translate updates into clear, actionable guidance for clients and internal stakeholders. You will also provide exchange control input into business initiatives, process enhancements, and the automation/industrialisation of reporting and controls. 

You will partner across sales, product, exchange control advisory, operations, and compliance to ensure regulatory alignment, strong governance, and a consistent client experience. You will identify control gaps, drive remediation, and support continuous improvement across onboarding, transaction execution, and operational readiness. 

Job responsibilities

• Advise clients on exchange control requirements for payment activities.
• Support clients in structuring and executing transactions in a compliant and efficient manner.
• Attend client meetings as required, providing exchange control subject matter expertise.
• Liaise with internal stakeholders to validate and vet required supporting documentation (where applicable).
• Review transactions to confirm appropriate support, accurate classification, and alignment to applicable regulations and the authorised dealer manual.
• Identify control gaps and drive remediation in line with governance standards.
• Prepare and submit exchange control applications to the South African Reserve Bank Financial Surveillance Department and track progress through to outcome.
• Liaise with internal stakeholders and external stakeholders on approved payments and product submissions within the individual’s documented authority.
• Escalate complex or high-risk items promptly, with clear options and recommendations.
• Contribute to the automation and industrialisation of exchange control reporting and related controls.
• Support continuous improvement across client onboarding, transaction execution, and operational readiness, including training and guidance where appropriate. 

Required qualifications, capabilities, and skills

• 5–7+ years’ hands-on experience working directly with exchange control matters in South Africa.
• Strong working and theoretical knowledge of exchange control regulations and rulings.
• Good understanding of South African financial markets and an authorised dealer’s obligations.
• Thorough understanding of the business and technical specifications for the Cross-Border Transaction Reporting System.
• Strong appreciation of operational risk and what constitutes a sound control environment.
• Consistent application of regulatory and statutory requirements, with high standards of accuracy and audit readiness.
• Ability to build and maintain effective working relationships across all levels, internally and externally.
• Strong prioritisation skills and ability to perform under pressure in a fast-paced environment.
• Clear written and verbal communication skills; able to translate regulation into practical guidance.
• Ability to support/act for the Exchange Control Officer when required.  

Preferred qualifications, capabilities, and skills

• BCom degree or relevant financial qualification.
• Accountable self-starter with strong deadline discipline; control-oriented and detail-focused.
• Demonstrated ownership of complex client queries/complaints through to resolution.
• Innovative mindset—constructively challenges assumptions and improves processes.
• Client-centric, collaborative, and comfortable operating across product, sales, operations and risk partners. 

JP Morgan is committed to the goals of the Employment Equity Act 55 of 1998, which was enacted inter alia to achieve equity by promoting equal opportunity and fair treatment in employment through the elimination of unfair discrimination. As such, application screening and hiring will be considered in line with advancing the recruitment of previously disadvantaged persons.