IT Governance Risk & Compliance Manager

Where will your career take you next? Let’s find out together.

At Zurich Cover-More, we’re proud to be one of the world’s leading travel insurance and assistance providers. Each year, we protect more than 20 million travellers worldwide, making sure we’re there every step of their journey with proactive care, personalised cover and specialist support. Zurich Cover-More partners with many of the world’s best-known brands – think major airlines, travel giants, top banks, credit card providers, and large retailers – to deliver more care, more cover, for all.

Launched in December 2024, Zurich Cover-More is the global travel brand of Zurich Insurance Group, one of the world’s leading multi-line insurers. Our family of customer-facing brands includes trusted names like Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely, and Blue Insurance. Together, we’re redefining what it means to travel safely and with confidence. Whether it’s a long-awaited holiday, a last-minute business trip, or an unexpected detour, we deliver in the moments that matter.

What you’ll be doing:

As the IT Governance, Risk & Compliance Manager, you'll be responsible for ensuring the effectiveness of technology governance, risk, compliance and assurance activities across Zurich Cover-More Group. You'll establish and drive a unified approach to technology risk management, ensuring risks are identified, assessed, reported and remediated in line with business objectives and risk appetite.

You'll also oversee Technology's compliance obligations across frameworks including ISO 27001, PCI-DSS, SOC2 and internal compliance frameworks, while delivering meaningful reporting and insights to senior leadership.

• Lead the Technology Governance, Risk & Compliance function across the organisation
• Drive continuous improvement of governance, risk, controls and compliance processes
• Develop and maintain effective technology risk management and reporting practices
• Provide strategic advice and recommendations to senior leaders on technology risk, compliance and remediation priorities
• Oversee compliance across key frameworks including ISO 27001, PCI-DSS, SOC2 and other regulatory obligations
• Act as the escalation point for significant technology risk and compliance issues
• Lead assurance activities and control effectiveness assessments
• Deliver executive-level reporting, risk insights and recommendations
• Build strong partnerships across Technology, Information Security, Risk, Compliance and Audit functions
• Lead, coach and develop a team of GRC specialists.

What skills and experience you’ll bring on this journey:

You'll be a collaborative and influential leader who can translate complex technology risks into meaningful business outcomes.

• 7+ years' experience in Technology Risk, IT Audit, Cyber Risk, Governance or Compliance roles
• Strong knowledge of governance, risk and compliance frameworks including ISO 27001, NIST, COBIT and related standards
• Experience conducting risk and control assessments and delivering executive-level reporting
• Strong stakeholder management skills with the ability to influence and educate diverse audiences
• Experience managing regulatory change initiatives and compliance programs
• Excellent communication, presentation and problem-solving skills
• Previous people leadership experience and a passion for developing high-performing teams
• Relevant qualifications in Business, Commerce, Risk, Technology or a related discipline.

Why you’ll love working with us!

We value optimism, caring, togetherness, reliability, results-orientation, and forward-thinking.  

We have more than 3000 employees worldwide. We are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts, customer service and corporate services professionals. We share a global purpose to look after travellers, at every step of their journey. 

Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid approach ensures you can maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home, after an initial training period. 

Career growth. This is an extremely exciting time for us at Zurich Cover-More, as we rapidly expand our business across the globe. We’re committed to helping our people thrive through a comprehensive onboarding experience, continuous professional development, and a supportive work environment that empowers growth at every stage of your career.

Take the time you need, for you and your community. We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits along with anniversary leave, volunteer leave and a comprehensive paid parental leave scheme. 

Travel and work with us. We believe your career should take you places – literally. At Zurich Cover-More, we support your professional journey and your passion for travel with complimentary travel insurance. So go ahead, start planning your next adventure today!

Diversity and inclusion. We respect who you are and thoroughly embrace diversity. Wherever life has taken you, we welcome you to bring your whole self to work. Just be you – because that’s exactly who we’re looking for.

Appy today and let’s go to great places together!

#LI-HYBRD
#LI-NC1