Head of Lending Products

Job Description:

Remitly’s vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.

About the Role:

Principal Business Manager, Lending Products will lead the product strategy and delivery of our new lending products. You will directly report to the GM of Lending and be a critical part of the leadership team. You will be setting the vision & roadmap for our lending products, defining the details of our product strategy and requirements, and overseeing the build & execution of our products leading a cross-functional team, and partnering closely with other departments & external partners.

This is a combined strategy & analytics and product management role, where you will have to combine deep understanding of credit dynamics & analytics ability with product management skills. This is a zero to one opportunity, creating Remitly’s lending business from scratch! This role can be based in Arlington, VA (Washington DC metro area) or the Greater Seattle Area.

You Will:

• Be accountable for the product strategy and development of our new lending products: establishing product market fit with new lending products with economic viability; maximizing demand, conversion, and integrated lifetime Remitly value of our customers.
• Define and drive organizational alignment on the vision, multi-year learning agenda and roadmap for our lending product development, testing and growth efforts.
• Own the exploration, development and testing of different lending product structures, features and pricing; working closely with Engineering, Credit Analytics and Risk Management, Legal and Compliance, as well as external bank partners & technology providers:
• Open-ended line and closed end loan structures
• Pricing structures including membership fees, fixed fee rates, APRs
• Different payment frequency & term options
• Different customer benefits, features and experiences
• Own the customer and competitive research, as well as testing and analysis to maximize customer demand and conversion, reduce customer churn, while maintaining effective credit & fraud risk management and strong returns
• Own the product roadmap and delivery, including management of dependencies with internal and external partner organizations.
• Own the broader organizational updates and socialization of our product roadmap, delivery and business performance
• Build and lead a team of product managers and analysts that will own our lending product strategy and development; from strategic ideation, evaluation & definition of detailed intent requirements to execution & monitoring of our products.

You Have:

• 10+ years of professional experience in strategy roles
• 5+ years of professional experience leading product development and growth efforts for credit products
• 5+ years of professional experience recruiting, managing and developing teams
• Experience in managing development and growth for credit products
• Highly customer centric, always working back from the customer needs and hypotheses when creating products, or optimizing strategies.
• Ability to balance quantitative and qualitative considerations
• Bachelor’s or master’s degree

Our Benefits:

• Flexible paid time off
• Health, dental, and vision benefits + 401k plan with company matching
• Paid parental, medical, military and family care leave.
• Mental Health & Family Forming Benefits
• Employee Stock Purchase Plan (ESPP)
• Continuing education and corridor travel benefits

We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman’s potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an E-Verify Employer

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.