Full-Time
Tailored insurance, banking, retirement for military
$114.1k - $218k/yr
No H1B Sponsorship
Tampa, FL, USA + 4 more
More locations: Plano, TX, USA | Charlotte, NC, USA | San Antonio, TX, USA | Phoenix, AZ, USA
Hybrid
Four days in the office per week are required. Relocation assistance is available.
Bachelor's
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USAA is a financial services group that serves the military community. It provides insurance (auto, home, life, health), banking (checking and savings, credit cards, loans, mortgages), and retirement services (investments and planning). Its products work by combining member-specific offerings with a membership model that restricts access to active-duty service members, veterans, and eligible family members, allowing tailored solutions and resources. USAA differentiates itself from competitors through its exclusive membership focused on military families, leadership with military backgrounds, and a strong emphasis on financial wellness and community support, including no monthly banking fees in many accounts. The company’s goal is to help members manage money and risks reliably, plan for deployment, buy homes, save for retirement, and build resilient communities by providing practical financial services and guidance.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
San Antonio, Texas
Founded
1922
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Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k) Retirement Plan
401(k) Company Match
Parental Leave
Adoption Assistance
Paid Vacation
Paid Holidays
Wellness Program
Professional Development Budget
Fifth Third latest target in USAA's patent war with banks. Fifth Third faces a patent infringement lawsuit from USAA over mobile deposit technology, following a string of high-profile legal victories. Curated by Financing Your Way from original reporting by American Banker - Top News. Summary is AI-assisted and editorially reviewed - see its editorial standards. Fifth Third Bank is the latest major financial institution caught in a long-standing legal battle over mobile check deposit technology. USAA has filed a lawsuit claiming the bank infringed on four specific patents related to capturing check images via smartphones. This is part of a much broader campaign by USAA, which has already successfully extracted hundreds of millions of dollars in settlements and jury awards from giants like Wells Fargo and PNC. Fifth Third is fighting back by asking the patent office to invalidate the claims, but history suggests these cases often lead to significant payouts or licensing changes. For retailers and operators, this news highlights the hidden risks in the fintech tools you use every day. While you likely aren't being sued directly, the technology that powers your point-of-sale financing, instant disbursements, and mobile payments is often built on a web of proprietary patents. When banks face massive legal costs or are forced to pay licensing fees for basic features like mobile deposits, those costs eventually trickle down to merchants through higher processing fees or changes in service terms. It also serves as a reminder that even 'standard' industry tech can be subject to sudden legal challenges that disrupt how money moves through your business. Who else is covering this
Elevations Credit Union names 2 new execs. BOULDER - Two new executives have joined Elevations Credit Union. Veronica Riojas, formerly a senior vice president overseeing the Boulder-based credit union's retail network and member experience, has been promoted to chief retail officer, in charge of branches, the contact center, digital banking, and wealth management. Meanwhile, Deron Streitenberger will become chief information officer at Elevations, leading its technology strategy including cybersecurity and digital infrastructure. "Veronica is not only a champion of our members but a fervent advocate of our employees and culture," Michael Calcote, Elevations' president and CEO, said in a prepared statement. "Her authenticity and genuine care for members and employees alike have been instrumental in cultivating the vibrant culture of the teams she leads." Sponsored Content Before joining Elevations in 2022, Riojas spent 15 years with USAA, where she served as bank omnichannel director. In that role, she led cross-functional teams supporting members through integrated service solutions and helped drive improvements in member satisfaction by translating member feedback into product and process enhancements. "I'm honored to step into this role and continue serving our members, employees and communities," Riojas said in a news release. "What inspires me most about Elevations is the commitment our teams bring every day to helping people achieve their financial goals. I look forward to building on that foundation as we continue evolving and enhancing the experiences we provide." Streitenberger "brings a strong belief that great technology organizations succeed when they build trust, develop talent and stay closely connected to the needs of the business and the members they serve," Calcote said. "Throughout his career, he has built a reputation for advancing digital capabilities and helping organizations leverage technology to achieve strategic goals." Streitenberger joins Elevations after more than a decade with the Federal Home Loan Bank of Indianapolis, where he served as chief information officer before being promoted to chief business operations officer. He has also held technology and operations leadership positions with Republic Mortgage Insurance Co., JPMorgan/Chase and the Bank for International Settlements in Basel, Switzerland. "I'm excited to join an organization that is deeply committed to its members, employees and communities," Streitenberger said in a prepared statement. "Technology plays an increasingly important role in helping financial institutions deliver value, strengthen security and create meaningful experiences. I look forward to working with the team at Elevations to continue advancing those efforts." Veronica Riojas has been promoted to chief retail officer and Deron Streitenberger will become chief information officer at Elevations. Already have a paid subscription?
First Horizon appoints Scott Serpico as Senior Vice President, Head of Product. First Horizon Corporation recently announced Scott Serpico has been appointed Senior Vice President, Head of Product. In this new Memphis-based role, Serpico will lead the strategy and vision for First Horizon Bank's multi-product portfolio that includes credit cards, deposits, lending and emerging payments. "As we continue strengthening our client-first strategy, we're thrilled to welcome Scott to our growing team," said Erin Pryor, Senior Executive Vice President, Chief Marketing and Experience Officer for First Horizon. "He brings category-leading financial services expertise combined with disciplined execution - a unique set of skills and talents that will elevate how our clients discover, choose and use our offerings to improve their lives. We're excited for the impact Scott will deliver." Serpico most recently served as the executive leader for Consumer Lending at USAA, where he directed strategy and growth plans, product management, product forecasting, pricing and portfolio optimization. His career also includes leadership roles at Ally Financial, Chase, SunTrust, Wells Fargo and MBNA. For more news on appointments, check out the links below:
USAA and U.S.VETS expand effort to prevent veteran homelessness before it starts. Provided by Business Wire Jul 16, 2026, 4:30:00 AM New Financial Resiliency Program Combines Housing, Coaching and Financial Services to Help 50,000 Veterans Build Lasting Stability USAA is expanding its efforts to prevent veteran homelessness before it starts by launching a new financial resiliency program with U.S.VETS that combines affordable housing investments with personalized financial coaching and wraparound support to help approximately 50,000 veterans and their families build long-term financial stability and housing security. USAA is investing in affordable housing developments that expand access to stable housing for veterans. The association's investment in the Veterans Affairs campus in Prescott, Arizona - Fort Whipple, the historic U.S. Army post - will help fund the construction of 103 affordable homes. Part of Honor Through Action, USAA's five-year, $500 million commitment to strengthen military families and communities, the initiative reflects the company's belief that preventing veteran homelessness requires more than housing alone. By pairing financial education and coaching with affordable housing investments, USAA and U.S.VETS are helping address the financial challenges that often precede housing instability and create a stronger path to long-term recovery. "Too often, homelessness is the final chapter of a much longer financial struggle," said Brett Seybold, Chief Financial Officer of USAA. "If we can help veterans build financial stability before they reach a crisis, we can change the trajectory of their lives. That is why we are investing in solutions that bring together housing, financial guidance and trusted community partners. Every veteran deserves not only a place to live, but the opportunity to build a secure future." "No veteran should have to experience homelessness because of a financial setback," said Darryl Vincent, President and CEO of U.S.VETS. "This partnership reflects a shift from responding to crisis to preventing it. By combining financial resiliency with housing and wraparound support, we're helping veterans build stronger futures before they reach the point of losing their homes. We're grateful to USAA for investing in a solution that addresses the root causes of housing instability." The financial resiliency program will operate across U.S.VETS residential programs, community-based service centers and homelessness prevention-focused Veterans Connection Hubs. Rather than treating housing and financial stability as separate challenges, U.S.VETS will provide on-site financial counselors to help veterans with budgeting, rent planning, credit repair and transition planning. Veterans will also receive home-based case management, benefits screening, job training and one-on-one financial coaching using educational curricula developed by the USAA Educational Foundation. "The transition from military to civilian life can be one of the most vulnerable periods in a veteran's journey," said Bryan Campbell, Executive Director of U.S.VETS Prescott and a retired Marine Corps first sergeant. "A roof is essential, but housing alone is rarely enough to create lasting stability. Veterans need the tools and support to rebuild their financial foundation, regain confidence and move forward with hope. That is what this partnership makes possible." Beyond the financial resiliency program, USAA continues to invest in affordable housing developments that expand access to stable housing for veterans. Through an $89.9 million investment in projects at Department of Veterans Affairs campuses in West Los Angeles and Prescott, Arizona, the company is helping create 233 residential units where U.S.VETS serves as both a co-developer and supportive services provider. Since 2011, USAA has committed more than $2.3 billion through Low-Income Housing Tax Credit investments, helping create more than 170,000 affordable housing units nationwide. As part of Honor Through Action, the company launched a dedicated affordable housing investment strategy focused on veterans and active-duty military families. To date, USAA has committed $143 million across seven veteran-focused developments, with plans for additional investments. About USAA Founded in 1922 by a group of military officers, USAA is among the leading providers of insurance, banking and retirement solutions and serves more than 14.5 million members of the U.S. military, veterans who have honorably served and their families. Headquartered in San Antonio, USAA has offices in seven U.S. cities and four overseas locations and employs more than 36,000 people worldwide. Each year, USAA supports national and local nonprofits serving military families and communities. With Honor Through Action, USAA advances policy, advocacy and philanthropy to support financial security, build meaningful careers and promote overall well-being across the military community. For more information about USAA, follow us on Facebook or X (@usaa), or visit usaa.com. About U.S.VETS U.S.VETS is the largest nonprofit with boots on the ground combating America's veteran homelessness crisis head-on. Our holistic approach delivers intervention and prevention services - including housing, mental health, career and supportive services - helping more than 20,000 veterans and their families each year. With residential and service sites nationwide, U.S.VETS is on a mission to prevent and end veteran homelessness so no veteran sleeps on the streets they once defended. The articles, information, and content displayed on this webpage may include materials prepared and provided by third parties. Such third-party content is offered for informational purposes only and is not endorsed, reviewed, or verified by Morningstar. Morningstar makes no representations or warranties regarding the accuracy, completeness, timeliness, or reliability of any third-party content displayed on this site. The views and opinions expressed in third-party content are those of the respective authors and do not necessarily reflect the views of Morningstar, its affiliates, or employees. Morningstar is not responsible for any errors, omissions, or delays in this content, nor for any actions taken in reliance thereon. 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Families find relief in a surprising place: credit card rewards. New USAA report reveals that consumers are increasingly using rewards to offset rising everyday expenses, including gas and groceries. The lead: * As household budgets tighten, more consumers are leaning on their credit card rewards to help manage costs like groceries and gas. * A new report from USAA Bank reveals that 36% of consumers with rewards are using their points immediately to offset everyday expenses. * More broadly, credit card rewards are becoming a more practical part of monthly money management, as consumers use points more often and, increasingly, as 'Pay With Points' options become available. Key stats: * Nearly half of consumers say they've used 'Pay With Points' options for essential items. * USAA Bank's Shop With Rewards program reflects this trend: In 2025, this program helped drive a 47% year-over-year increase in rewards redemption volumes among USAA Bank credit cardholders. * Shop With Rewards enables members to reduce a gas, grocery or retail expense using points. Read the full report for details on this shift in reward behaviors. Yes, and: * The report also revealed some notable differences between consumers with higher and lower credit scores as well as older and younger consumers. * More consumers (45%) with self-reported credit scores in the 300-660 range say they use rewards to help with everyday costs. * This group is also three times more likely to not have a strategy for using their rewards than their peers with as 780 or higher credit score. * Younger consumers use points more often, with 72% of respondents age 18-24 using points monthly or as quickly as possible. USAA Bank President Michael Moran: "Consumers are changing the way they think about credit card rewards. What was once viewed as a benefit for travel or larger purchases is increasingly becoming a tool to help manage everyday expenses. As household budgets remain under pressure, people are looking for immediate ways to stretch their dollars, and rewards are playing a bigger role in helping them do that." USAA meets the moment: * To help put more money back in members' pockets, USAA Bank has launched a new suite of credit cards that significantly enhance cash back for everyday spending. * These cards provide military service members and their families substantial value for spending on gas, groceries, on-base and other essential categories. How to get ahead: * Align earning with spending habits: Pick a card delivers the most value for what you spend and aligns with your financial objectives. * Look for flexible redemption options: Having the ability to pay bills or at point of sale with points creates more opportunities for in-the-moment or monthly budgetary relief. * Start early: Early exposure to managing rewards can help set consumers up for greater success as they continue their credit journey. * Build a strategy: About 23% of respondents with a credit score of 719 or lower said they don't have a strategy. Moran: "From young, enlisted service members building their credit to established families with higher grocery and gas bills, we're meeting our members with products that are valuable and propel them towards financial security."