Full-Time

Engagement Manager

Remote

Updated on 5/16/2024

Highspot

Highspot

501-1,000 employees

Sales enablement platform with integrated analytics

AI & Machine Learning
Data & Analytics

Senior, Expert

Remote in Canada

Required Skills
Sales
Communications
Requirements
  • 5-7+ years of relevant experience (consulting, client management, professional services, or sales engineering experience) partnering with Enterprise clients
  • Bachelor's degree required. (Degree in a STEM field preferred)
  • Ability to effectively support and engage with a diverse group of people
  • Ability to coach and mentor members of the project team that report up to them throughout the course of an implementation
  • Excellent written and verbal communication skills
  • Experience being the bridge between different teams within the customer organization, who often have conflicting perspectives
  • Familiarity with driving software solutions involving many stakeholders and delivering results on time with high quality
Responsibilities
  • Design a solution in collaboration with the customer, develop project plans, and execute on the project through a phased approach
  • Oversee high complexity implementations with our largest Enterprise and Strategic customers, leveraging and deploying multiple team members in order to deliver upon the customer’s requirements
  • Ensure that the customer’s launch goals are met and that Highspot’s core use cases are configured
  • Gain deep knowledge, understanding, and experience with the Highspot product and how it is integrated with other systems in a customer environment
  • Train users to take full advantage of the product
  • Collaborate closely with partner teams that help drive the customer experience including other GTM functions, Product & Engineering, and Support

Highspot provides a comprehensive sales enablement platform integrating content management, sales plays, buyer engagement, training, coaching, and analytics to optimize customer conversations and drive repeatable revenue outcomes. The platform leverages native content and guidance, training, coaching, and engagement intelligence to empower sales teams and enhance performance.

Company Stage

Series F

Total Funding

$764.9M

Headquarters

Seattle, Washington

Founded

2012

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-8%

2 year growth

-2%

Benefits

Medical, dental, vision, disability, & life benefits

Group Retirement Savings Plan (RRSP)

Matching employer contributions (DPSP) with immediate vesting

3 Weeks of Paid Vacation

Generous Holiday Schedule

Quarterly Recharge Fridays

Flexible work schedules

Professional development opportunities

Discounted ClassPass membership

Access to coaches & therapists

2 Volunteer days per year