Dispatcher

DP World, the fast-growing transportation and logistics leader that currently manages more than 10% of world trade, is seeking a dedicated and experienced Dispatcher to join the team of our terminal in Novi Sad, Serbia.

This position is being offered on 12/48 shift pattern with Sundays free, and the work contract will initially be on a fixed term period of 6 months.

Your Responsibilities:

•    Monitoring the implementation of the operational plan and assigned work orders, ensuring timely execution and alignment with established priorities.
•    Coordinating the required equipment, resources and workforce in close collaboration with port supervisors to support safe and efficient operations.
•    Allocating operational activities and tracking their progress to ensure planned services are delivered in line with agreed timelines and standards.
•    Communicating proactively with supply-chain stakeholders—including cargo owners, freight forwarders, shipping agents, inspection companies and transport providers—regarding the planning, organisation and delivery of port and terminal services.
•    Ensuring the continuity of work and, if necessary, determining the priority in the execution of tasks in agreement with the Chief of Operations.
•    Controlling the execution of planned tasks and, if necessary, making corrections when there are disturbances in the work process.
•    Giving instructions to shippers and coordinating loading, moving from moorings to moorings and ejecting vessels from the water area of port.
•    Through the RIS (River Information System) locating and tracking vessels, maintaining a permanent radio connection with them.
•    Signing the letter of readiness, keeping accurate records (entry, waiting, processing and exit of vessels from the port basin) and preparing recurring reports.
•    Updating data on the loaded/unloaded quantities of goods in the port logbook through software for operation services.

Your Profile:

•    Completed IV education level in a technical or social field.
•    Minimum 3 years of previous work experience in a similar role within ports & terminals operations/road transportation/rail transportation.
•    Efficient communication skills (excellent listening and ability to convey information clearly, confidently and tactfully) in the Serbian language. A minimum level of fluency in the English language (min. B1), both verbally and in writing, would be a great advantage.
•    Proficient use of the Microsoft Office suite, with experience working with transport amnagement systems being an advantage.
•    A strong team spirit and a solution-oriented attitude focused on resolving problems efficiently.
•    Excellent organizational and planning skills, demonstrating flexibility in unexpected situations and dedication to meeting deadlines.
•    Customer-oriented and committed to continuous performance improvement in order to deliver services that exceed expectations.
•    Detail-oriented approach, ensuring quality in all endeavors through accurate and thorough tasks completion.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.  

With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

WE MAKE TRADE FLOW 
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

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