Oxford Industries

Oversees and grows beloved lifestyle brands

Distribution Center Operations Manager

Picking & PackingConfirmed live in the last 24 hours

Full-timeLyons, GA, USA

About the Job

Requirements

An associate or bachelor's degree, or equivalent work experience.
Generally, 6 or more years of relevant work experience in a distribution or manufacturing environment.
Knowledge of warehouse management systems, enterprise resource planning systems, parcel shipping, or inventory management software.
Experience with direct people management.
Familiarity with at least one key fulfillment function: receiving, stocking, replenishment, picking, packing, or shipping.
Proficiency with Microsoft Office, including Outlook, Word, and Excel.
Ability to work with all levels of staff.
Ability to balance team and individual responsibilities and contribute to building a positive team spirit.
Accuracy and thoroughness, with a focus on improving and promoting quality.
Ability to observe safety procedures, report potentially unsafe conditions, and use equipment and materials properly.
Ability to frequently lift or move up to 50 pounds, bend, stoop, and kneel, and stand approximately eight hours per day.

Responsibilities

Manage the assigned functional area—Receiving, Picking, Packing, or Shipping—including its operational responsibilities supporting the Exotec automation system, MAWMS, Deep Sky ASRS, inventory integrity, brand service expectations, and cross-functional workflow coordination, directly or through assigned supervisors, leads, and clerical staff.
Review workload or demand forecasts to identify daily, short-term, and long-term service outputs, and organize the team and assign priorities to meet them.
Communicate functional-area processes, operations, and daily instructions to employees, adapting to changing priorities.
Monitor productivity, recommend efficiency improvements, produce and distribute key performance indicator reporting, and use data and reporting to understand and improve efficiency.
Work with senior distribution center management and brands to resolve problems or priorities affecting the assigned functional area.
Identify and implement operational and management systems, processes, and best practices to address new brand requirements, volume growth, or technology changes.
Identify and communicate headcount requirements and assist with hiring as needed.
Ensure the team has the information needed to complete its work and identify and resolve team members' training requirements.
Purchase and manage inventory of needed materials.
Monitor equipment condition and contact maintenance about issues.
Provide labor and related expense budgets and forecasts.
Educate employees about and enforce company policies and safety procedures.
Assess team members' performance, attendance, and productivity; manage corrective actions and the performance evaluation and compensation process.
Interview, select, and train employees; set or recommend pay rates and work hours; maintain production records; and plan work.
For Receiving: Manage new-item setup and ensure item attributes are accurately maintained in MAWMS before induction.
For Receiving: Oversee inbound freight scheduling, dock-door assignments, appointment compliance, carrier check-in, and yard flow to minimize detention and demurrage charges.
For Receiving: Verify receipts against purchase orders and packing lists; resolve overages, shortages, and damages in accordance with brand requirements and SOX documentation standards.
For Receiving: Manage inventory induction into the Deep Sky ASRS and MAWMS, accurate put-away location assignment, and timely system updates to minimize inventory synchronization discrepancies.
For Receiving: Oversee decanting, including splitting oversized cases into Skypod-eligible containers and multi-SKU cartons into single-SKU containers, and manage the inbound area for damaged, unidentified, or discrepant cartons requiring resolution.
For Receiving: Oversee quality inspections and coordinate with brand partners on vendor compliance issues, including mis-shipments, labeling non-conformance, and packaging defects.
For Receiving: Maintain brand satisfaction through proactive communication and investigation of issues originating within Receiving.
For Picking: Manage goods-to-person picking at Exotec automated pick stations and pickers and stockers working in manual pick modules.
For Picking: Manage the compaction process of splitting multi-SKU totes within the Exotec system.
For Picking: Coordinate with the Pack Manager to balance product flow between Picking and Packing and avoid bottlenecks or starvation at pack stations.
For Picking: Partner with Inventory Control to investigate and resolve pick discrepancies contributing to Deep Sky and MAWMS inventory synchronization issues.
For Picking: Maintain brand satisfaction through proactive communication and investigation of issues originating within Picking.
For Packing: Manage pack-station staffing and workflow to meet carton and order throughput targets while maintaining pack accuracy.
For Packing: Oversee carton selection and dunnage or void-fill usage to protect and present products appropriately.
For Packing: Coordinate with the Picking Manager to balance product flow between Picking and Packing and avoid bottlenecks or starvation at pack stations.
For Packing: Partner with Inventory Control to investigate and resolve pack-related discrepancies, including short-picks, packing-identified mispicks, and inventory adjustments needed to correct MAWMS and Deep Sky synchronization issues.
For Packing: Monitor pack-to-ship handoff timing so orders clear packing before carrier cutoff times.
For Packing: Ensure brand-specific packaging requirements are executed accurately and consistently.
For Packing: Maintain brand satisfaction through proactive communication and investigation of issues originating within Packing.
For Shipping: Manage outbound carrier scheduling, load planning, and dock-door utilization to meet daily trailer and parcel carrier cutoff times.
For Shipping: Oversee manifesting and small-parcel or less-than-truckload routing decisions in MAWMS to meet service levels.
For Shipping: Oversee the closing line, where retail and wholesale orders receive a corrugate lid and shipping label before proceeding to the DMWH tilt-tray ship sorter.
For Shipping: Oversee carton-creation equipment that produces picking containers for retail and wholesale orders.
For Shipping: Ensure bills of lading, packing slips, advance shipping notices, electronic data interchange, and brand- or retailer-specific compliance labeling are accurate before trailer close.
For Shipping: Support brand partners with last-minute shipping upgrades, shipment modifications, and tracking requests.
For Shipping: Maintain working relationships with parcel carriers and adjust pickup schedules to support daily shipping volumes and carrier cutoff requirements.
For Shipping: Monitor final inventory-relief transactions between MAWMS and Deep Sky at ship confirmation to maintain inventory synchronization and SOX audit-trail integrity.
For Shipping: Maintain brand satisfaction through proactive communication and investigation of issues originating within Shipping.
Achieve daily output requirements for the assigned functional area by managing multiple non-exempt employees in production-related roles.
Set team priorities to ensure tasks are completed and manage day-to-day aspects of the assigned functional area with a high degree of autonomy.
Assess daily activities and make appropriate decisions within established policies and procedures, plan work, and resolve moderately complex tasks independently.

Desired Qualifications

Certification to operate warehouse equipment such as forklifts, jacks, and cherry pickers.

With more than 80 years of experience, Oxford has built a house of emotionally resonant lifestyle brands that can stand the test of time and trends. We are the parent company behind the most beloved lifestyle brands in the U.S. Headquartered in Atlanta, GA, Oxford is not just an owner. We’re stewards, growing great businesses, while staying true to what makes them special.

We offer competitive benefits packages which may include generous vacation policy, health and wellness coverage, 401k with company match, discounted stock purchasing, options for education reimbursement, and amazing product discounts! We value work-life balance and offer a flexible corporate office environment.

About the Role:

Manage the assigned functional area of the Distribution Center (“DC”) which may be Receiving, Picking, Packing, or Shipping. Organize and lead the functional team, maximize team productivity, minimize operating costs, and meet fulfillment service levels expectations of all OXM Brands. Provide strategic recommendations on actions or processes to improve efficiency and support continued growth of the DC.

Essential Job Functions

•

Manage the assigned functional area (Receiving, Picking, Packing, or Shipping), including department-specific operational responsibilities supporting the Exotec automation system, MAWMS, Deep Sky ASRS, inventory integrity, Brand service expectations, and cross-functional workflow coordination, directly and/or through assigned Supervisors, Leads, and supporting clerical staff.

•

Review workload or demand forecast to identify daily, short-term, and long-term required service outputs. Strategically organize the team and assign priorities in order to meet the necessary output.

•

Clearly communicate functional area process, operations and daily instructions to employees; adapt as necessary to changing priorities.

•

Monitor productivity and provide strategic recommendations to improve efficiency; produce and distribute related KPI reporting. Utilize data and reporting to understand, report and improve efficiency.

•

Work with Sr. DC Management and/or Brands to resolve problems and/or priorities affecting the assigned functional area.

•

Identify and implement new operational and management systems, processes, and best practices as needed to adjust to new Brand requirements, volume growth, and/or technology changes.

•

Identify and communicate headcount requirements and assist in the hiring process as needed.

•

Ensure that team has all information required to successfully complete their work. Identify and resolve training requirements for team members.

•

Purchase and manage inventory of any needed materials.

•

Monitor equipment to ensure it is in good operating condition; contact Maintenance with any issues.

•

Provide labor and related expense budgets and forecasts.

•

Educate and enforce company policies and safety procedures.

•

Assess team members’ performance, attendance and productivity; manage necessary corrective actions and the performance evaluation/compensation process for assigned team members.

•

Provides team management including; interviewing, selecting, and training employees; setting or recommending rates of pay and hours of work; maintaining production records; planning work, etc

•

Receiving

Manage new item setup, ensuring key item attributes (dimensions, weight, unit of measure/pack configuration, barcode/UPC, and storage requirements) are accurately maintained in MAWMS prior to induction.
Oversee inbound freight scheduling, dock door assignments, appointment compliance, carrier check-in, and yard flow to minimize detention and demurrage charges.
Verify receipt accuracy against purchase orders and packing lists; resolve overages, shortages, and damages (OS&D) in accordance with Oxford Brand requirements and SOX documentation standards.
Manage induction of received inventory into the Deep Sky ASRS and MAWMS, ensuring accurate put away location assignment and timely system updates to minimize inventory synchronization discrepancies.
Oversee the decant process, including splitting oversized cases into Skypod-eligible containers and multi-SKU cartons into single-SKU containers, while managing the inbound 'hospital' area for damaged, unidentified, or discrepant cartons requiring resolution.
Oversee quality inspection processes and coordinate with Brand partners regarding vendor compliance issues, including mis-shipments, labeling non-conformance, and packaging defects.
Ensure Brand satisfaction through proactive communication and investigation of issues originating within Receiving.

•

Picking

Manage goods-to-person picking at Exotec automated pick stations, as well as pickers and stockers working in the manual pick modules.
Manage the compaction process of splitting multi-SKU totes within the Exotec system.
Work closely with the Pack Manager to ensure product flows evenly between Picking and Packing, balancing throughput to avoid bottlenecks or starvation at pack stations.
Partner with Inventory Control to investigate and resolve pick discrepancies contributing to Deep Sky/MAWMS inventory synchronization issues.
Ensure Brand satisfaction through proactive communication and investigation of issuesoriginating within Picking.

Packing

Manage pack station staffing and workflow to meet carton and order throughput targets while maintaining pack accuracy standards.
Oversee carton selection and dunnage/void-fill usage to ensure proper product protection and presentation.
Work closely with the Picking Manager to ensure product flows evenly between Picking and Packing, balancing throughput to avoid bottlenecks or starvation at pack stations.
Partner with Inventory Control to investigate and resolve pack-related discrepancies, including short-picks, mispicks identified at packing, and inventory adjustments required to correct MAWMS/Deep Sky synchronization issues.
Monitor pack-to-ship handoff timing to ensure orders clear packing in time to meet carrier cutoff times.
Ensure Brand-specific packaging requirements are executed accurately and consistently.
Ensure Brand satisfaction through proactive communication and investigation of issues originating within Packing.

Shipping

Manage outbound carrier scheduling, load planning, and dock door utilization to meet daily trailer and parcel carrier cutoff times.
Oversee manifesting and small parcel/LTL routing decisions within MAWMS to ensure service level compliance.
Oversee the closing line, where retail and wholesale orders receive a corrugate lid and shipping label before proceeding to the DMWH tilt tray ship sorter.
Oversee carton creation equipment that produces picking containers for retail and wholesale orders.
Ensure Bills of Lading (BOL), packing slips, Advanced Shipping Notices (ASN), Electronic Data Interchange (EDI), and Brand- or retailer-specific compliance labeling are accurate prior to trailer close.
Support Brand partners with last-minute shipping upgrades, shipment modifications, and tracking requests.
Maintain strong working relationships with parcel carriers and adjust pickup schedules as necessary to support daily shipping volumes and carrier cutoff requirements.
Monitor final inventory relief transactions between MAWMS and Deep Sky at ship confirmation to ensure inventory synchronization and SOX audit trail integrity.
Ensure Brand satisfaction through proactive communication and investigation of issues originating within Shipping.

Scope, Complexity and Autonomy

Responsible for achieving specific daily output requirements for an assigned functional area through management of the activities of multiple non-exempt employees in a production-related role.

Sets priorities for the team to ensure task completion.

Works within general scope of DC operational requirements and goals, however manages day to day aspects assigned functional area with high degree of autonomy.

Decision-Making Authority and Judgment

Assesses daily activities to make the most appropriate decisions within established policies and procedures; plan; receives guidance and oversight from Sr. Managers when needed.

Resolves moderately complex tasks independently.

Supervision Received

Senior Manager, Fulfillment

Senior Manager, Distribution Planning & Operations

Supervision Exercised

DC Associates (including temps), Leads, and Supervisors within the assigned functional area.

Principal Relationships/Key Contacts

Lyons DC Sr. Managers, Supervisors, and other DC staff.

Brand customer service & operations staff

OXM Import Team

3rd-Party logistics service providers (Freight Carriers, FedEx, and UPS)

POSITION SPECIFICATIONS

Education and Certifications, Experience and Skills, and Competencies

Associate or Bachelor’s Degree, or equivalent work experience

Desirable: Certified to operate warehouse equipment. (Forklifts, Jacks, Cherry Pickers, etc.)

Generally, 6+ years of relevant work experience in Distribution or Manufacturing environment

Knowledge of Warehouse Management Systems, ERPs, Parcel Shipping or inventory management software.

Experience with direct people management.

Familiarity with at least one key fulfillment function: Receiving, Stocking, Replenishment, Picking, Packing, and/or Shipping

Proficient with Microsoft Office (Outlook, Word and Excel)

Able to work with all levels of staff

Detail oriented, well organized, excels in communication, listens and gets clarification

Balances team and individual responsibilities; contributes to building a positive team spirit

Demonstrates accuracy and thoroughness, looks for ways to improve and promote quality

Observes safety procedures, reports potentially unsafe conditions, uses equipment and material properly

SPECIAL CONSIDERATIONS

Remote work: No remote work

Travel approximately up to (%): 0

Lifting and/or moving required: Required

Lift and/or move up to (lbs): 50

Frequency: Frequently

Bending/stooping/kneeling required: Required

Frequency: Frequently

Routine standing (approximate hrs per day): 8

What happens next?

If you are interested in this opportunity please apply! You will receive an email confirming we received your application. We will review your application as soon as possible. You can update your resume or information at any time by accessing your candidate profile.

This Company is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here. If you need an accommodation to complete an online application, please contact the location you are applying to or contact us at 1-888-725-1899.

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About the Company

Oxford Industries

Oversees and grows beloved lifestyle brands

Oxford Industries is a parent company that owns and manages a collection of beloved lifestyle brands in the United States. It pools resources and stewardship expertise to grow each brand over time while keeping its unique character and appeal. The company’s products span clothing and lifestyle goods produced under its various brands, which are designed to stand the test of time rather than chase short-term trends. Each brand operates with a focus on maintaining its distinct identity and emotional appeal, rather than conforming to a single corporate template. Oxford’s goal is to nurture strong, lasting brands and businesses by investing in their strengths and staying true to what makes them special.

Company size: 201-500
Company stage: IPO
Headquarters: Atlanta, GA
Founded: 1942

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