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SPS Holding

Global BPO and intelligent document management

Office Support Specialist

Administrative SupportPosted on Nov 13
Full-time$20 - $22

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Six months or more in office services, reception, hospitality, retail, logistics, or customer service is preferred; it is not a required minimum.
  • Strong organizational, time-management, and problem-solving skills are required.
  • Excellent written and verbal communication is required.
  • The candidate must be able to learn and navigate computer-based systems.
  • The candidate must have a professional demeanor and a customer-service mindset.
  • The candidate must be able to work assigned hours and follow established policies.
  • The candidate must be able to multitask in a fast-paced environment and work independently with minimal supervision.
  • Working knowledge of Microsoft Office and office technology is required.
  • Understanding of shipping and receiving procedures is required.
  • The candidate must have a flexible schedule and be able to travel between client sites.
  • The role requires regular walking, standing, bending, kneeling, and sitting for extended periods.
  • The candidate must be able to frequently lift or move 40 pounds and move packages using a wheeled cart with a capacity of up to 60 pounds.
  • Manual dexterity to operate phones, copiers, and related office equipment is required.

Responsibilities

  • Provide on-site coverage when regular staff are absent and support special projects as needed.
  • Oversee incoming and outgoing mail and packages.
  • Log and track deliveries using chain-of-custody systems.
  • Distribute mail and notify employees of deliveries.
  • Process shipping requests and verify packing documentation.
  • Assist with supply ordering and stocking common areas.
  • Support light facilities tasks and service requests.
  • Monitor and support copy and print equipment.
  • Assist with office moves and workspace transitions.
  • Set up and break down conference rooms as needed.
  • Provide front desk or concierge coverage as needed.
  • Answer and direct calls professionally.
  • Deliver customer service to employees and visitors.
  • Travel between client sites as needed and deploy to nearby sites on short notice.

Desired Qualifications

  • Experience in a mailroom, office services, reception, or facilities support is preferred.
  • Familiarity with shipping and receiving processes and office equipment is preferred.

About the Company

SPS Holding

Global BPO and intelligent document management

SPS Holding is a global provider of business process outsourcing and document management services that helps companies optimize and automate back-office tasks, digitize documents, and manage client communications. It delivers services through Technology Business Solutions (TBS) for back-office operations and data management, and Enterprise Workplace Solutions (EWS) for office logistics and workplace experiences, using AI, cognitive learning, and robotic process automation to handle unstructured content and automate tasks like claims handling and invoice processing. The company differentiates itself with a large global footprint (over 20 countries and 8,500+ employees) and an integrated end-to-end approach across digital process optimization and workplace services for industries such as banking, insurance, healthcare, and legal. Its goal is to help clients transform operations through data-driven, automated processes so they can focus on core activities.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Zurich, Switzerland
Founded
1980

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