Senior Director - Product Program Partnerships

About Us

We are Girl Scouts of the USA (GSUSA), a nonprofit organization dedicated to building girls of courage, confidence, and character, who make the world a better place.

From coast to coast and across the globe, GSUSA provides programs built specifically for girls, meant to evolve alongside them as they discover who they are, explore their passions, and develop hands-on skills. Backed by millions of alums and a network of dedicated adult volunteers and mentors, Girl Scouts of all backgrounds and abilities rise to meet new challenges, tap into the power inside them, and build the confidence to let it shine. They find their strengths in science labs and on hiking trails, at cookie booths and in front of city councils. Along the way, they uncover the tools they need to lead with joy, on their own terms. And GSUSA is there to support and inspire them every step of the way, working with 111 local councils across the country and USA Girl Scouts Overseas to deliver our life-changing Girl Scout Leadership Experience.

If you believe in the promise and potential of all girls and are inspired by Girl Scouts’ mission of building girls of courage, confidence, and character, who make the world a better place, we’d love to hear from you.

The Revenue community leads Girl Scout Merchandise, Product Program, National Licensing, and Revenue Operations. The work spans e-commerce, retail and wholesale, product development, licensing and partnerships, financial planning and analytics, and the iconic Girl Scout Cookie Program. Together, these businesses drive revenue, member engagement, council value, and brand growth across the organization. 

The team partners closely with communities across GSUSA to bring products and experiences to Girl Scouts and the public, working hand in hand with councils, vendors, licensees, sponsors, retailers, and other external partners along the way. The work creates value at every level of the organization by helping Girl Scouts build skills and a sense of belonging, generating critical revenue and opportunities for councils, and expanding GSUSA's revenue, audience, and brand reach. 

At the heart of it all is a focus on building strong, sustainable revenue and engagement so Girl Scouts can continue delivering on its mission and expanding its impact.

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You Will

The Senior Director, Product Program Partnerships provides leadership to collaborate with, manage, support, and direct the vendors who supply the Girl Scout Product Program, including the Girl Scout Cookie Program and Fall Product Program. This role is responsible for managing the product vendor ecosystem to ensure high quality products, a strong girl and volunteer experience, and operational excellence that directly supports the financial sustainability for councils.

This leader collaborates closely with internal cross functional teams to achieve these goals. They will leverage knowledge of data analytics, business acumen, logistics, consumer and retail, product development to effectively lead key vendor relationships and portfolio development.

Essential Responsibilities

• Lead vendor and portfolio strategies across the Cookie and Fall Product Programs.
• Identify and develop portfolio opportunities to unlock new growth.
• Translate consumer insights into actionable strategies and innovation pipelines.
• Serve as the senior relationship owner for bakeries and other manufacturers and vendors partners supporting the Product Program.
• Develop the long-term partnership strategy for manufacturing, logistics, and service partners supporting the Product Program.
• Ensure product quality and standards are met by vendors.
• Lead contract negotiations for manufacturing, service, digital, and licensing agreements.
• Oversee vendor sourcing, selection, onboarding, portfolio reviews, and performance management.
• Lead issue escalation and corrective action processes across manufacturing partners.
• Partner with Marketing to ensure all product-related packaging, messaging, campaigns, and customer-facing materials support the Girl Scout Cookie Program strategic initiatives.
• Partner with legal to ensure strong compliance and regulatory standards are met across the program.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or activities required of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Required Competencies

• Ability to balance long-term strategic priorities with near-term business needs
• Strong written and verbal communication skills, with the ability to simplify complex information and communicate effectively with diverse audiences
• Strong analytical and critical-thinking skills, with the ability to assess challenges, develop solutions, and make informed recommendations
• Demonstrated ability to build trusted relationships, collaborate effectively, and influence internal and external stakeholders
• Ability to manage competing priorities, address immediate challenges, and develop sustainable, long-term solutions

Required Technical Skills

• Office 365 or similar suites
• Competency in PowerPoint or similar presentation software
• Competency in Microsoft Excel or similar software

You Need

• Bachelor’s degree or equivalent experience
• 10+ years of experience in partner relationships & vendor management
• Experience managing manufacturing, brand, and service vendors in a complex ecosystem
• Experience in consumer products, CPG, or food manufacturing preferred
• Proven success leading consumer product initiatives all the way through to execution.
• Strong experience in business negotiations and contract management.
• Exceptional analytical, financial, and operational skills.
• Excellent communication and executive presence.
• Commitment to the Girl Scout mission and empowering girls.

SALARY RANGE: $109,000 - $180,000

This represents the present low and high end of the pay range for this position. This pay range is only applicable to NYC Metro-based employees, on a hybrid schedule.  Actual pay will vary based on various factors, including but not limited to experience.

What We Offer: 

Girl Scouts is powered by people, and we encourage our team members to be their best selves in and out of the office. We place a high priority on flexibility and offer a competitive employee salary and benefits package that includes: 

Paid Time Off:  

GSUSA offers 20+ days of paid time off, 2 floating holidays, as well as 9 workplace holidays per year. GSUSA staff also enjoy a paid holiday year-end office closure between Christmas and New Year's.

Other Benefits: 

• Medical and Behavioral Health Coverage 

• Plan options with individual and family coverage which includes wellness, hospitalization, and fertility assistance. 
• Both plans include GSUSA partial subsidy of premium costs
• Dental and vision coverage

• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) including Health, Dependent Care, and Limited FSA for those with Health Savings Accounts 
• Company-paid life insurance 
• Flexible work arrangements 
• 12 weeks of paid parental leave 
• 401(K) with company match 
• Short- and Long-Term Disability for salary continuation 
• Health and Wellness Classes and Activities throughout the year 

POSITION TYPE / EXPECTED HOURS OF WORK: This is a full-time, remote position. Days and hours of work are Monday through Friday, with east coast hours preferred. Occasional evenings and weekends work may be required as job duties demand.

AAP/EEO Statement: GSUSA is an equal employment opportunity employe