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TrueNet Communications

Telecom infrastructure engineering and construction services

Installation Technician

Full-Time
No salary listed
Senior
Knoxville, TN, USA
In PersonTravel of up to 50% is required.
Field ServiceEquipment Field Service
No H1B Sponsorship

About the job

Requirements
  • Technical proficiency in structured cabling, integrated voice and data systems, key systems, networks, and wireless.
  • A high school diploma or GED is required.
  • A minimum of six years of telecommunications training and/or experience is required.
  • Demonstrated proficiency and profitability at the Technician III level.
  • Exceptional ability in telephony beyond the general parameters of installation and technical expertise.
  • Ability to think critically and solve problems.
  • Ability to handle confidential and sensitive information with discretion and good judgment.
  • Mechanical aptitude and the ability to perform physically demanding work, including lifting or moving up to 70 pounds.
  • Intermediate Microsoft Office skills, including Word, Excel, and Outlook.
  • Ability to efficiently use a Windows-based computer.
  • Ability to prioritize and complete assignments accurately and on time.
  • Ability to handle multiple priorities with attention to detail in a fast-paced environment.
  • Strong interpersonal, organizational, oral, and written communication skills.
  • Ability to work independently and as part of a team.
  • Ability to pass a drug screen and criminal background check.
  • Ability to meet the physical demands of prolonged standing, climbing stairs, ladders, or scaffolds, carrying loads, reaching, grasping, stooping, kneeling, walking, bending, crawling, crouching, pushing, pulling, and maintaining finger, wrist, and hand-eye coordination.
Responsibilities
  • Complete additions, removals, changes, upgrades, and maintenance for service contracts.
  • Perform equipment installations and maintenance.
  • Engineer new projects.
  • Install and maintain central office equipment and infrastructure, including iron work, alternating-current equipment, and transport equipment.
  • Occasionally perform outside-plant installation.
  • Manage the inventory of assigned tools and ensure tools are current on calibration.
  • Submit an Engineering Change Request or redline for changes affecting work items, assignments, or specifications.
  • Write and present methods of procedure for customer approval.
  • Stage equipment and inventory materials for accuracy.
  • Assign specific tasks to subordinates and monitor their work for efficiency, quality, and safety.
  • Ensure the accuracy of every equipment installation.
  • Test wiring and installations for completeness and correctness.
  • Coordinate power cuts with customers within the maintenance window.
  • Complete and submit accurate final paperwork to customers in a timely manner.
  • Manage each project from start to completion to deliver a quality, on-time, profitable product.
  • Complete quality-assurance procedures and check final products for errors.
  • Ensure crew safety, quality, and efficiency.
  • Interface with customer contacts on projects and work orders.
  • Interface with end users and coordinate with other vendors when required by the customer.
  • Provide technical support to customer contacts and technicians.
  • Attend project planning and progress meetings with or without assigned customer contacts.
  • Understand, adhere to, and promote environmental, health, and safety policies and telecommunications standards.
  • Perform other related duties as required, including ground support, site preparation, equipment maintenance, warehouse support, or assistance with other company projects.
  • Travel up to 50% and work independently as well as part of a team.
  • Use computers and general office equipment and maintain daily verbal and face-to-face contact with others.
Desired Qualifications
  • Vocational or technical business school education.

About the company

T

TrueNet Communications

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TrueNet Communications designs, builds, and supports telecommunications and critical infrastructure across North America, offering engineering, construction, and professional services to design, deploy, and maintain networks and facilities in wireless, broadband, data centers, and emerging technologies. It delivers end-to-end project execution from initial design through deployment and ongoing support, using a nationwide team and integrated disciplines, backed by 1Finity and Fujitsu for scale and risk management. The company combines 40+ years of hands-on execution with a broad service mix across multiple infrastructure domains to provide one-stop delivery for large projects. Its goal is to be America’s most highly regarded critical infrastructure services firm by delivering a superior customer experience.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Jacksonville, Florida

Founded

1985

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Simplify Jobs

Simplify's Take

What believers are saying

  • TrueNet's 2025-2026 North America expansion signals active demand across U.S. and Canada.
  • The 2024 Information and Emerging Technology division broadens services beyond traditional wireless builds.
  • Fujitsu ownership gives TrueNet cross-sell access into broader carrier and data-center accounts.

What critics are saying

  • Carrier spending cuts can hit TrueNet's 2026 wireless buildout work immediately.
  • Fujitsu can reallocate TrueNet inside larger network-services operations if margins weaken.
  • Heavy reliance on telecom infrastructure projects makes a 2026 demand downturn existential.

What makes TrueNet Communications unique

  • Fujitsu bought TrueNet on July 27, 2016, pairing inside-plant and outside-plant delivery.
  • TrueNet's 2026 wireless portfolio spans 5G, DAS, small cells, fixed wireless, and tower work.
  • Drone-powered GIS photogrammetry and 3D modeling improve QA/QC and site-readiness execution.

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Benefits

Paid Vacation

Paid Holidays

Growth & Insights and Company News

Headcount

6 month growth

5%

1 year growth

5%

2 year growth

5%
PR Newswire
Nov 13th, 2023
Truenet Communications' Wireless Network Services To Transform The Future Of Wireless Connectivity

JACKSONVILLE, Fla., Nov. 13, 2023 /PRNewswire/ -- TrueNet Communications Corp., an industry leading outside plant engineering and professional services company supporting the telecommunications market, is pleased to share about its industry-leading Wireless Network Services. Network operators of all sizes and types can rely on TrueNet's industry and technical expertise in building, operating, and maintaining wireless networks that drive digital connection and transformation.TrueNet's Wireless offers high-quality solutions that can be tailored to a variety of carrier needs and challenges – from building and maintaining networks from their hub locations to tower locations with 4G, LTE, 5G, DAS, Small Cell and IoT. Our wireless services portfolio includes: installation, commissioning, & integration (ICI), and DC power; small cell deployments; macrocell deployments, including tower work; fixed wireless deployments; site surveys; quality assurance and quality control (QA/QC); drone-powered GIS photogrammetry and 3D modeling; drive testing; and civil design and zoning design."TrueNet's Wireless Network Services seamlessly integrate in-house expertise with state-of-the-art technologies." Post thisOur approach seamlessly integrates in-house expertise with state-of-the-art technologies. For example, we leverage GIS-enabled photogrammetry drones for QA/QC and 3D modeling, allowing us to deliver highly accurate results that can support current and future needs."We're laser-focused on delivering a best-in-class customer experience through advanced wireless network services," says Brett Staehr, TrueNet's Vice President of Professional Services and Wireless. "Keeping communities connected in today's digital era is more important than ever, and I'm proud of the investments we've made in our Wireless portfolio that will enable connections across North America."TrueNet is now supporting wireless networks across the U.S