INACTIVE
Full-Time
Patient Services Representative
Patient Services
Posted on 1/16/2026
Deadline 11/21/27
Cooper University Health Care
Compensation Overview
$17.50 - $27/hr
Cherry Hill, NJ, USA
In Person
Category
 Administrative & Executive Assistance (1) |
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Requirements
- Minimum one year of recent registration or billing experience working in a medical facility preferred.
- Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred.
- Epic experience preferred.
- Excellent organizational, written/verbal communication and teamwork skills.
- Demonstrated performance of excellent customer service skills.
- High School Diploma or equivalent required.
- NAHAM Certified Healthcare Access Associate (CHAA) certification preferred.
- Customer service-oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette.
- Must possess excellent communication skills both verbal and written.
- You must be skilled in the use of computers.
Responsibilities
- Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital.
- Serve as the front-line contact person for all incoming patients.
- Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET.
- Must have the ability to be organized, take independent action and project Cooper’s values to both customer and co-workers.
- Serves as patient’s non-clinical navigator during discharge coordination.
Desired Qualifications
- Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals.
- Epic experience.
- NAHAM Certified Healthcare Access Associate (CHAA) certification preferred.
INACTIVE