Transition Analyst
VBP
Transition Analyst
VBP
Ethical outsourcing solutions for financial firms
VBP · Cebu City, Philippines (Hybrid) · Full-time · Posted 2026-10-08
Workplace: hybrid
Department: Client Delivery
Overview of the Role
The Transition Analyst supports the growth and retention of North, working closely with the Transition Manager and practices within the transition pipeline. The role focuses on supporting a seamless client migration experience.
Main Responsibilities:
Prepare transition packs for Transition Manager and NBM/BDM meetings.
Review and upload client analysis reports to support the client data analysis process.
Support the management and tracking of transitions in North.
Produce monthly practice meeting reports for the Transition Manager.
Work with the Transition Manager to maintain data accuracy.
Collaborate with the Transition Manager and BDM/NDM to support seamless adviser transitions.
Manage, track, and escalate adviser administration queries.
5+ years' experience within the financial services industry or a related industry.
Strong understanding of the Financial Planning market, including: Compliance, Platforms, Investments, Superannuation, Advice processes
Understanding of the financial advice process and adviser obligations
Strong relationship management skills
Good knowledge of North, with willingness to further develop expertise
Ability to build effective relationships with internal stakeholders
Proactive and collaborative working style
Strong presentation and client education capabilities
Solid interpersonal and communication skills
Ability to manage multiple projects independently
Ability to establish targets and goals autonomously
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VBP provides outsourced services to Australian financial firms, focusing on ethical and sustainable solutions. It delivers IT infrastructure, education and training, and information security to improve efficiency and protect data through long-term contracts. The company differentiates itself by its emphasis on inclusivity, social responsibility, and certifications like B Corp and ISO 27001, aligning profitability with environmental and social goals. Its goal is to be a trusted, long-term partner for finance sector clients, combining strong security, sustainable practices, and workforce development to support growth in the Australian market.
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