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OSL Retail Services

Connects brands with shoppers through retail sales

Area Sales Manager

Field SalesUpdated on Nov 13
Full-timeSpringfield, MO, USA

About the Job

Requirements

  • At least 3 years of experience leading sales teams in a field, retail, direct sales, telecommunications, door-to-door sales, or customer acquisition environment.
  • Must be at least 18 years old and have a high school diploma or GED.
  • Must have a proven record of achieving and exceeding sales targets through people leadership and field execution.
  • Must have experience recruiting, developing, and retaining high-performing sales talent.
  • Must be able to analyze sales performance, monitor daily field activity, and translate insights into actionable improvement plans.
  • Must have organizational, territory-planning, and time-management skills.
  • Must be able to operate independently while maintaining a strong daily presence in the field.
  • Must have basic proficiency with home internet services, telecommunications products, and service plans.
  • Must have a valid driver's license and reliable transportation.
  • Must be willing to travel throughout a broad geographic territory.
  • Must be able to work outdoors, walk residential neighborhoods, and support field teams in various weather conditions.
  • Must be legally authorized to work in the United States.

Responsibilities

  • Lead, coach, and motivate a team of 10–15+ residential door-to-door Direct Sales Representatives.
  • Drive performance against sales metrics, including revenue, customer acquisitions, doors approached, customer conversations, appointments, close rates, territory penetration, and quality standards.
  • Maintain an active field presence and conduct regular field coaching, applicable ride-alongs, and performance reviews to develop team capability.
  • Coach representatives on effective door approaches, prospecting, building customer relationships, overcoming objections, presenting internet service solutions, and closing sales.
  • Recruit, interview, hire, onboard, and train new door-to-door sales representatives.
  • Deliver daily sales huddles, team meetings, and recognition programs that reinforce sales goals, accountability, and a high-performance culture.
  • Monitor daily canvassing activity, sales productivity, and pipeline performance to ensure business objectives are achieved.
  • Manage schedules, attendance, timekeeping, and payroll inputs, and partner with Human Resources on employee relations, performance management, corrective action, and policy-related matters.
  • Analyze individual and team sales performance, identify improvement opportunities, and implement targeted coaching and action plans.
  • Provide market intelligence about competitors, pricing, customer feedback, neighborhood opportunities, and territory performance.
  • Develop and manage daily territory plans, neighborhood canvassing routes, staffing assignments, and market-coverage strategies to maximize residential customer acquisition.
  • Ensure representatives consistently prospect, engage potential customers, and maximize sales opportunities within assigned residential territories.
  • Partner with internal stakeholders to ensure successful program execution and customer experience standards.
  • Ensure compliance with company policies, operational standards, approved door-to-door sales practices, and applicable solicitation regulations.
  • Lead by example through active field presence, hands-on coaching, and visible leadership.

Desired Qualifications

  • Experience in telecommunications, direct sales, door-to-door sales, residential canvassing, or residential customer acquisition is strongly preferred.
  • Understanding of door-to-door prospecting, objection handling, closing techniques, and territory management is preferred.
  • Post-secondary education in business, sales, or a related field is considered an asset.

About the Company

OSL Retail Services

Connects brands with shoppers through retail sales

OSL runs customer-facing sales programs for North American retailers and consumer brands, placing representatives in client locations to explain products and guide purchase decisions. It recruits and manages retail teams for in-store staffing and merchandising, then runs neighborhood marketing and door-to-door sales for business and consumer customers. The company also supports clients with e-commerce platform work that connects online and physical retail. Brands contract OSL to design and operate these sales services on their behalf, rather than buying a consumer product sold under OSL's name. Established in 2012, OSL is headquartered in Mississauga, Ontario.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Mississauga, Canada
Founded
2012

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