Fulfillment Associate
About the job
- A high school diploma or equivalent is required.
- Prior experience in warehouse operations, inventory management, or a related field is a plus.
- Basic computer proficiency, including familiarity with inventory software and systems, is required.
- Ability to lift up to 50 pounds and stand for extended periods throughout the day is required.
- Attention to detail is needed to ensure accuracy in order processing and inventory management.
- Verbal and written communication abilities are needed to interact with team members and provide customer service.
- Ability to commute to Warrendale, Pennsylvania, 15086 is required.
- Accurately pick items from inventory based on customer orders.
- Inspect products for defects or damage before packaging.
- Securely package products to prevent damage during transit.
- Restock inventory and assist in conducting inventory audits.
- Label and ship packages, ensuring that the correct carrier service is used.
- Handle returns, inspect returned items, and restock them as appropriate.
- Maintain accurate records of inventory and orders processed.
- Assist with customer inquiries related to shipping and order status.
- Work closely with team members to meet daily fulfillment targets.
- A passion for gaming or collectibles is beneficial.
- Ability to troubleshoot issues during the order fulfillment process quickly is preferred.
- Efficient time management to meet daily targets and handle multiple tasks simultaneously is preferred.
- Customer service experience, especially handling customer inquiries and concerns regarding orders, is preferred.
- Ability to work effectively as part of a team to achieve collective goals is preferred.
- Comfort working in a dynamic, fast-paced environment and adapting to changing priorities is preferred.
About the company
Loot Labs runs Boxed.gg in Seattle, a platform for both physical and digital collectibles. It lets users buy, unbox, and ship physical trading cards (like Pokémon, MTG, and Yu-Gi-Oh!) and trade unwanted cards for site credit. It has opened over 15 million boxes, showing strong user engagement, and is now adding a beta marketplace for Counter-Strike 2 skins with fairness features and real-time pricing to reduce black-market risks. Backed by $7.5 million in two rounds led by BITKRAFT Ventures, Loot Labs aims to be a secure, engaging hub where hobbyists can buy, trade, and value both physical and digital collectibles.
Company Size
11-50
Company Stage
Seed
Total Funding
$7.5M
Headquarters
Seattle, Washington
Founded
2022
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Simplify's Take
What believers are saying
- Boxed.gg already crossed 15 million boxes opened, showing real consumer demand and habit formation.
- 2026 hiring and active roles indicate management is still investing despite a crowded market.
- The January 2025 shroud fundraiser partnership expanded awareness and proved influencer distribution works.
What critics are saying
- BBB logged eight complaints in three years, including unanswered cases, signaling customer-service friction.
- Boxed.gg's KYC and high-value verification rules create churn risk for cash-out-seeking users.
- Loot Labs depends on legally fragile loot-box and skins economics; regulators can attack revenue fast.
What makes Loot Labs unique
- Boxed.gg combines physical card unboxing, marketplace trading, and home shipping under one product.
- Loot Labs' Seattle team includes Microsoft, NASA, Twitch, and 2K veterans, signaling unusual credibility.
- The October 2024 seed round from BITKRAFT, Sfermion, Fabric, and Everyrealm validates category ambition.
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Benefits
- Remote Work Options
- Flexible Work Hours