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General Dynamics Information Technology

Builds and runs technology for government agencies

Tier 2 Ground Terminal / IT Technician Junior Level

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeAurora, CO, USA

About the Job

Requirements

  • High school diploma or GED, or equivalent technical education, training, or expertise.
  • At least 2 years of relevant experience.
  • Technical skills in ground-terminal or related maintenance, antenna or radio-frequency systems, fault isolation and restoration, configuration and documentation, and installation and test support.
  • Hands-on maintenance, troubleshooting, repair, restoration, and sustainment experience with ground-terminal antennas, radio-frequency or communications systems, or comparable mission-critical systems.
  • Must hold or be able to obtain a Top Secret/Sensitive Compartmented Information clearance with polygraph.
  • U.S. citizenship is required.
  • Must work full time onsite at a government facility.

Responsibilities

  • Provide sustainment and technical support to maintain the availability, reliability, and operational performance of ground-terminal systems.
  • Perform assigned ground-terminal maintenance and sustainment in coordination with and under the technical direction of intermediate- and senior-level personnel; independently complete routine tasks within established procedures and seek guidance or escalate complex, unfamiliar, or unresolved issues as appropriate.
  • Perform Tier 2 sustainment and routine corrective and preventive maintenance of ground-terminal antennas and mission-unique equipment hardware.
  • Deliver and maintain an operations and sustainment plan for ground-terminal antennas and mission-unique equipment hardware.
  • Perform routine, preventive, and corrective maintenance for ground-terminal antennas and mission-unique equipment hardware in accordance with the government-approved operations and sustainment plan.
  • Develop and deliver a configuration management plan for the ground-terminal antenna and mission-unique equipment hardware baselines.
  • Maintain configuration control of the ground-terminal antenna and mission-unique equipment hardware baselines in accordance with the government-approved configuration management plan.
  • Deliver and maintain standard operating procedures for routine, preventive, and corrective maintenance of ground-terminal antennas and mission-unique equipment hardware.
  • Detect, isolate, document, and resolve faults or problems encountered during operation of the ground-terminal control mission-unique equipment hardware baseline.
  • Follow local and factory-provided procedures when performing preventive and corrective sustainment of ground-terminal control mission-unique equipment hardware.
  • Evaluate the potential impact of local construction projects and new communication capabilities on ground-terminal operational performance.
  • Escalate ground-terminal control antenna and hardware issues to Tier 3/4 providers when applicable to the mission.
  • Support installation, integration, and testing of new antennas and antenna upgrade projects.
  • Escalate and coordinate complex or unresolved ground-terminal issues to Tier 3 as needed.
  • Implement antenna-feed modifications and antenna realignments as required to sustain performance and signal-development capabilities.
  • Perform structural testing of radomes to assess the need for recapitalization.
  • Recommend to the government whether to recapitalize or defer recapitalization of radomes based on structural-testing results.
  • Conduct semi-annual evaluations of the adequacy of ground-terminal antenna spares for sustaining the operational baseline.
  • Identify, prioritize, and justify procurement of ground-terminal antenna parts and materials, and develop draft requirements for government review and approval.
  • Coordinate with the government-furnished equipment purchasing organization on ground-terminal antenna part procurement evaluations, supplier interfaces, and purchase orders.
  • Participate in special metrology projects as required.

Desired Qualifications

  • Hands-on experience performing preventive and corrective maintenance, troubleshooting, repair, restoration, and sustainment of ground-terminal antennas, radio-frequency or communications systems, or comparable mission-critical systems.
  • Working knowledge of antenna systems, feeds, radio-frequency signal paths and associated hardware, and maintenance practices used to sustain antenna performance.
  • Demonstrated ability to diagnose equipment faults, perform routine fault isolation, execute approved corrective actions, verify restoration, and escalate unresolved problems to higher-tier support.
  • Experience implementing approved configuration changes, maintaining accurate configuration and maintenance records, and performing work in accordance with operations and sustainment plans, technical procedures, and configuration-control requirements.
  • Experience supporting installation, checkout, integration, testing, and acceptance of antenna equipment and upgrades.
  • Experience documenting technical problems and coordinating unresolved equipment or maintenance issues with Tier 3/4 personnel.
  • Experience supporting 24/7 operational environments.

About the Company

General Dynamics Information Technology

Builds and runs technology for government agencies

GDIT builds and runs technology systems for U.S. government agencies, including defense, intelligence and civilian organizations. Its work spans cloud infrastructure, cybersecurity and software development, with tools tailored to sensitive missions and large agency operations. The company combines its own reusable technology solutions with commercial products, then earns revenue through contracts to design, integrate, modernize and operate customer systems, including support for both classified and unclassified networks. It also supplies technical expertise and daily operational support, and is a business unit of General Dynamics headquartered in Falls Church, Virginia.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Falls Church, VA
Founded
1999

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