EMIT Tech Support Analyst

You will take ownership of ensuring production stability and driving continuous improvement across critical applications. You will leverage your expertise to lead projects and guide your team through complex challenges. Acting as the key liaison between users and technical teams, you will ensure clear communication, timely issue resolution, and foster a collaborative environment. You will also ensure the application environment and processes are compliant with Taiwan regulations and UBS policies, maintaining the highest standards of governance and operational integrity. Your ability to inspire and motivate the team will be essential in maintaining high performance and engagement.

Your team

You will take ownership of ensuring production stability and driving continuous improvement across critical applications. You will leverage your expertise to lead projects and guide your team through complex challenges. Acting as the key liaison between users and technical teams, you will ensure clear communication, timely issue resolution, and foster a collaborative environment. You will also ensure the application environment and processes are compliant with Taiwan regulations and UBS policies, maintaining the highest standards of governance and operational integrity. Your ability to inspire and motivate the team will be essential in maintaining high performance and engagement.

Your expertise

• Leadership & Project Management: Proven ability to lead teams and manage projects, ensuring timely delivery and high-quality outcomes.

• Experience: 8+ years in application maintenance and operations.

• Problem-Solving: Strong ability to resolve complex issues independently and guide the team through challenges.

• Communication Skills: Excellent verbal and written communication in English and Chinese, with strong user engagement and stakeholder management.

• Technical Knowledge:
- Hands-on experience with Linux and Windows server environments.
- Familiarity with MSSQL, PostgreSQL, or Oracle databases, including SQL commands.
- Experience in maintaining applications on cloud platforms such as Azure, AWS, or Google Cloud is highly desirable.
- Programming experience (C#, Java, Python); basic scripting skills (Shell, PowerShell, batch scripts) is a plus.

• Industry Experience: Background in financial IT services is highly desirable.

• Mindset: Proactive, solution-oriented, and able to inspire and motivate team members in a fast-paced environment.

• You’re curious to explore how AI can improve how we build, deliver, and optimize workflows. You do this with sound judgment – validating outputs and aligning with policies, risk standards, and ethical use.

About us

UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.
We know that great work is never done alone. That’s why we place collaboration at the heart of everything we do. Because together, we’re more than ourselves. Want to find out more? Visit ubs.com/careers.

Join us

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.
We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Disclaimer / Policy statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

How we hire

We may request you to complete one or more assessments during the application process. Learn more