Perform maintenance, troubleshooting, repair, calibration, and certification of controlled-environment equipment.
Ensure all work complies with NSF/ANSI 49, ISO 14644, USP <797>, USP <800>, and company quality standards.
Lead, mentor, and develop field-service technicians.
Coordinate schedules, travel, workload, and equipment.
Maintain calibration records, certifications, inventory, and service documentation.
Promote a culture of safety, quality, and continuous improvement.
Serve as the primary technical contact for clients.
Resolve technical issues and customer escalations.
Review certification reports and ensure timely, accurate deliverables.
Build client relationships through responsive, high-quality service.
Support proposal preparation, technical consultations, and project planning.
Identify opportunities to expand services with existing and new clients.
Assist with recruiting, onboarding, and training new technical staff.
Desired Qualifications
Current or former NSF/ANSI 49 Accredited Biosafety Cabinet Field Certifier accreditation.
Experience with ISO 14644, USP <797>, USP <800>, and Annex 1.
Experience with airflow visualization (smoke studies), laminar airflow workbenches, and fume hoods.
Experience in pharmaceutical, biotechnology, healthcare, or other regulated environments.
Bachelor's degree in Engineering, Life Sciences, or a related field, or equivalent technical experience.
Field Service Manager - BSC & Cleanroom Certification
SOKOL GxP Services · Bensalem, United States (Hybrid) · Full-time · Posted 2026-06-15
Salary: USD 90,000–120,000
Workplace: hybrid
Description
Location: Greater Philadelphia, PA (Home-based with regional travel)
Territory: Pennsylvania, New Jersey, and New York
Employment Type: Full-Time
Experience: 5+ years of directly relevant technical field-service experience
Travel: Frequent regional travel with occasional overnight assignments
Start Date: TBD
Salary: $90,000–$120,000 annually (based on experience) + performance bonus opportunities
Position Summary
SOKOL GxP Services is seeking an experienced, hands-on Field Service Manager to lead our controlled-environment certification operations across Pennsylvania, New Jersey, and New York.
This role combines technical field service, team leadership, regional operations, and customer relationship management. The successful candidate will perform and oversee biological safety cabinet and cleanroom certification, HEPA filter integrity testing, airflow studies, environmental monitoring, troubleshooting, repair, and other contamination-control services while leading a regional team of field-service technicians.
The ideal candidate has 5+ years of hands-on experience with biological safety cabinets, cleanrooms, HEPA-filtered systems, airflow testing, and related controlled-environment technologies. Current or former NSF/ANSI 49 Biosafety Cabinet Field Certifier accreditation is strongly preferred.
Key Responsibilities:
Technical Services
Perform and oversee biological safety cabinet (BSC), cleanroom, laminar airflow workbench, and fume hood certifications.