S

Servbank

Mortgage subservicer delivering end-to-end servicing

Bank Teller

Full-TimePosted on 10/22/2026
No salary listed
Entry
Watseka, IL, USA
In Person
Finance & BankingRetail & Commercial Banking

About the job

Requirements
  • A high school diploma or equivalent is required.
  • Strong numerical and analytical skills are required.
  • Excellent customer service and communication skills are required.
  • Attention to detail and accuracy in handling financial transactions are required.
  • Proficiency in banking software and computer systems is required.
Responsibilities
  • Greet customers in a friendly and professional manner.
  • Assist customers with inquiries and provide information regarding their accounts and banking products.
  • Educate customers on the bank's services and products to meet their financial needs.
  • Conduct accurate and secure financial transactions, including deposits, withdrawals, transfers, and loan payments.
  • Verify customer identification and authenticate transactions according to established procedures.
  • Count and verify cash and checks, ensuring accuracy in handling and recording transactions.
  • Maintain and update customer account information and records in the bank's database.
  • Generate necessary reports and documentation for transactions, account activities, and other required paperwork.
  • Manage and balance the cash drawer and coin vault within specified limits, ensuring accuracy and adherence to security procedures.
  • Prepare daily settlements and reconcile transactions to maintain financial accuracy.
  • Follow regulatory requirements, policies, and procedures to ensure compliance with banking laws and regulations.
  • Adhere to security measures and protocols to safeguard customer information and bank assets, and prevent fraudulent activities.
  • Identify opportunities to cross-sell bank products and services, such as loans, credit cards, and investment opportunities, based on customer needs and preferences.
  • Address and resolve customer complaints, discrepancies, and inquiries in a timely and effective manner.
  • Escalate complex issues to appropriate supervisors or departments for resolution.
  • Perform other duties as assigned.
Desired Qualifications
  • Some college coursework in finance or a related field is a plus.
  • Knowledge of banking products, services, and regulations is preferred.

About the company

Servbank provides full-service community banking and end-to-end mortgage subservicing for banks, credit unions, non-banks, and other financial institutions. Its core mortgage service uses ICE Mortgage Technology MSP for servicing plus the SIME platform to give clients real-time portfolio data and a complete servicing ecosystem, including customer care, default management, escrow, and private-label servicing. The company differentiates itself with a dedicated focus on mortgage subservicing, integrated technology for transparent portfolio visibility, and continuity in leadership drawn from The Money Source. Its goal is to become the premier bank subservicer and grow its subservicing and related banking services across new clients and channels.

Company Size

201-500

Company Stage

Debt Financing

Total Funding

$90M

Headquarters

Oswego, Illinois

Founded

1994

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Simplify's Take

What believers are saying

  • August 13, 2026, ServBanc raised $90 million of Tier 2 notes for acquisitions.
  • July 2026 servicing metrics show 85 NPS, 99% satisfaction, and 93% one-call resolution.
  • Subservicing reached $55.6 billion UPB across 200,000 customers and about 80 clients by March 2026.

What critics are saying

  • June 25, 2026 class action names Servbank, IF Bancorp, and directors in federal court.
  • TMS remains Servbank’s primary client; that concentration makes any contract loss existential.
  • Integration of Iroquois Federal conversion in fourth quarter 2026 risks data, compliance, and service disruption.

What makes Servbank unique

  • Servbank runs ICE MSP plus proprietary SIME, giving real-time client portfolio visibility.
  • March 12, 2026 acquisition of Iroquois Federal broadened Servbank’s Illinois deposit and branch footprint.
  • S&P upgraded Servbank to ABOVE AVERAGE on March 24, 2026 for servicing performance.

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Benefits

  • Health Insurance
  • Paid Vacation
  • Paid Sick Leave
  • Performance Bonus

Growth & Insights and Company News

6 month growth

-21%

1 year growth

-21%

2 year growth

-21%
Third News
Aug 14th, 2026
ServBanc raises $90M through oversubscribed debt offering to fund acquisitions

ServBanc Holdco, Inc., parent company of Servbank, National Association, has raised $90 million in growth capital through an oversubscribed private placement that closed on 13 August 2026. The offering attracted over 45 investors, including banks, insurance firms, and institutional investors. The funds consist of 7.00% Fixed-to-Floating Rate Subordinated Notes, qualifying as Tier 2 regulatory capital. Interest will remain fixed for five years before transitioning to a floating rate. ServBanc plans to use the capital for acquisitions and operational expansion. As of mid-2026, the company manages approximately $1.7 billion in assets. Its mortgage subservicing platform handles about $55.6 billion in unpaid principal balances across more than 200,000 customers nationwide. Performance Trust Capital Partners facilitated the offering, with legal representation from Hunton Andrews Kurth.

AIJourn
Mar 12th, 2026
ServBanc Holdco, Inc. Completes Acquisition of IF Bancorp, Inc.

ServBanc Holdco, Inc. completes acquisition of IF Bancorp, Inc. OSWEGO, Ill., March 12, 2026 /PRNewswire/ - ServBanc Holdco, Inc. ("ServBanc"), the holding company for Servbank, National Association ("Servbank") and IF Bancorp, Inc. ("IF Bancorp") (NASDAQ: IROQ), the holding company for Iroquois Federal Savings and Loan Association ("Iroquois Federal"), jointly announce today the closing of ServBanc's acquisition of IF Bancorp and Iroquois Federal. ServBanc is led by Stavros Papastavrou, Chairman of the Board, a seasoned financial services executive with decades of industry experience. Mr. Papastavrou provides strategic leadership and oversight as ServBanc and its subsidiary bank, Servbank, continue to focus on sustainable growth and operational excellence. Headquartered in Oswego, Illinois, the completion of this acquisition expands Servbank's financial footprint further in the Illinois market. "This acquisition represents a strategic step forward as Servbank continues to grow its presence. We are excited to collaborate with the Iroquois team, whose deep community roots and customer-focused approach align closely with our own. Together, we will build on that foundation to support our communities and strengthen the organization for the future," said Mr. Papastavrou. "At its core, this acquisition is about people- our customers, our employees, and the communities that rely on us. By coming together, we are strengthening our ability to serve while preserving the relationship-driven, community-focused approach that has always defined Iroquois Federal. We look forward to growing with the Iroquois Federal team, entrenching our commitment to the communities, and providing best in class service to our customers," said Servbank CEO, Donald Satiroff. The long-term strategic plan for Servbank's acquisition of Iroquois Federal includes integration of the established and recognized Servbank subservicing platform, including technology and personnel. In connection with the acquisition, the Servbank board of directors has appointed Walter "Chip" Hasselbring III, as a director to its board, effective as of March 12, 2026. Mr. Hasselbring previously served as the CEO and Chairman of the board of directors for Iroquois Federal. Former branch offices of Iroquois Federal will continue operating under the name, "Iroquois Federal Savings and Loan Association, a division of Servbank, N.A." until the customer and data conversion is completed, which is anticipated to occur in the fourth quarter of 2026. Performance Trust Capital Partners, LLC served as financial advisor and Hunton Andrews Kurth LLP served as legal counsel to ServBanc Holdco, Inc. Keefe Bruyette & Woods, Inc., a Stifel Company, served as financial advisor and Luse Gorman, PC served as legal counsel to IF Bancorp, Inc. About ServBanc Holdco, Inc. ServBanc is the parent company of Servbank, a national banking association focused on delivering relationship-based banking solutions supported by modern technology and strong regulatory governance. Servbank provides a full suite of deposit, lending, and financial services to individuals, businesses, and institutional clients, with an emphasis on stability, compliance, and long-term value creation. Through its banking platform, Servbank supports strategic growth initiatives while maintaining a disciplined approach to risk management and customer service, aligning innovation with the strength of a regulated financial institution. As of December 31, 2025, ServBanc had, on a consolidated basis, total assets of $995 million, deposits of $600 million, and total equity capital of $210 million. Forward-Looking Statements This press release contains forward-looking statements, including, but not limited to, statements regarding the business of ServBanc, IF Bancorp and other matters. Any statements about its expectations, beliefs, plans, predictions, protections, forecasts, objectives, assumptions or future events or performance are not historical facts and may be forward-looking statements. Forward-looking statements are typically, but not exclusively, identified by the use of forward-looking terminology such as "believes," "expects," "could," "may," "will," "should," "seeks," "likely," "intends" "plans," "pro forma," "projects," "estimates" or "anticipates" or the negative of these words and phrases or similar words or phrases that are predictions of or indicate future events or trends and that do not relate solely to historical matters. Forward-looking statements are subject to risks and uncertainties and are not guarantees of future performance and actual results may differ materially from those expressed or contemplated by the particular forward-looking statement, and, therefore, you are cautioned not to place undue reliance on such statements. Further, any forward-looking statement speaks only as of the date on which it is made, and The AI Journal Ltd. undertake no obligation to update any forward-looking statement to reflect events or circumstances after the date on which the statement is made or to reflect the occurrence of unanticipated events or circumstances, except as required by applicable law. Servbank N.A. NMLS #203463. Equal Housing Lender. Member FDIC. SOURCE Servbank

PR Newswire
Mar 12th, 2026
ServBanc Holdco, Inc. Completes Acquisition of IF Bancorp, Inc.

/PRNewswire/ -- ServBanc Holdco, Inc. ("ServBanc"), the holding company for Servbank, National Association ("Servbank") and IF Bancorp, Inc. ("IF Bancorp")...