Partner Operations Specialist
Posted on 4/3/2023
Remote in USA
Experience Level
Desired Skills
  • Associates degree
  • 2+ years of experience in order/inventory management, e-commerce, or retail operations
  • Experience with dropship fulfillment operations a plus
  • Ability to support partners on different time zones
  • Passionate for providing excellent service to customers
  • Proactive problem solver with the ability to multitask
  • Highly organized with demonstrated attention to detail
  • Experience in integrations or project management a plus
  • Microsoft Excel and strong presentation skills
  • Build relationships with the dropship partners to support their operational growth on the GOAT platform
  • Efficiently manage onboardings for new partnerships
  • Ensure that orders are processed correctly and on time
  • Reduce cancellations due to inventory discrepancies
  • Analyze your partner groups data to provide recommendations that will improve key results
  • Develop and present monthly reports that are constructive and help the partners succeed
  • Utilize procedures and guidelines to help guide you through day to day tasks
  • Escalate issues to management to work toward quick resolutions
  • Collaborate with the Account Management team to manage the shared partnerships
GOAT Group

501-1,000 employees

Authentic sneakers & apparel marketplace platform
Company Overview
Goat’s mission is to bring the world’s great products together from the past, present and future, while providing a premier end-to-end customer experience with a point of view on culture and style. The company has become the leader and most trusted sneaker marketplace in the world through its unique positioning between the primary and resale markets by offering products on their digital platforms and retail locations.