Partner Operations Specialist
Posted on 4/3/2023
INACTIVE
GOAT Group

1,001-5,000 employees

Authentic sneakers & apparel marketplace platform
Company Overview
Goat’s mission is to bring the world’s great products together from the past, present and future, while providing a premier end-to-end customer experience with a point of view on culture and style. The company has become the leader and most trusted sneaker marketplace in the world through its unique positioning between the primary and resale markets by offering products on their digital platforms and retail locations.
Consumer Goods

Company Stage

Series F

Total Funding

$500.9M

Founded

2010

Headquarters

Los Angeles, California

Growth & Insights
Headcount

6 month growth

5%

1 year growth

19%

2 year growth

62%
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Management
Excel/Numbers/Sheets
CategoriesNew
Operations & Logistics
Requirements
  • Associates degree
  • 2+ years of experience in order/inventory management, e-commerce, or retail operations
  • Experience with dropship fulfillment operations a plus
  • Ability to support partners on different time zones
  • Passionate for providing excellent service to customers
  • Proactive problem solver with the ability to multitask
  • Highly organized with demonstrated attention to detail
  • Experience in integrations or project management a plus
  • Microsoft Excel and strong presentation skills
Responsibilities
  • Build relationships with the dropship partners to support their operational growth on the GOAT platform
  • Efficiently manage onboardings for new partnerships
  • Ensure that orders are processed correctly and on time
  • Reduce cancellations due to inventory discrepancies
  • Analyze your partner groups data to provide recommendations that will improve key results
  • Develop and present monthly reports that are constructive and help the partners succeed
  • Utilize procedures and guidelines to help guide you through day to day tasks
  • Escalate issues to management to work toward quick resolutions
  • Collaborate with the Account Management team to manage the shared partnerships